|
You are here:
Home
>
Frequently Asked Questions
|
The following is a list of questions frequently asked by citizens. You may search for specific words or phases, or shorten the list by selecting a specific category.
Animal Control
|
|
Please come into the shelter at least every other day. The shelter staff may have your pet listed as a different breed or mix or may be described differently than your description. You are the best person to identify your pet. When and animal is impounded it is checked for any form of visible identification and is scanned for a microchip. Even if your pet has identification, do not depend on a phone call. Collars and tags fall off and microchips are sometimes unreadable or untraceable. By law we must hold every animal a minimum of three days to give the owner a chance to find their pet. Begin checking the shelters immediately in person to look for your pet.
|
|
|
West Valley and other local ordinances require citizens to turn strays over to their local animal shelter within 24 hours. The pet will have a greater chance of being reunited with it's owner if it comes into the local animal shelter. Do not set the pet "free". It may be hit by a vehicle, attacked by another animal or may be scared and run further from it's home.
|
|
|
See the "Barking Process" and "Barking Log" forms.
More...
|
|
|
This is one way of ensuring that your pet is vaccinated for the rabies virus. It may also be your pet's ticket home if it should become lost. If an injured animal is picked up and is wearing a pet license it will receive medical care if needed. All dogs, ferrets and pot-bellied pigs are required to be licensed in West Valley City, cats are optional at this time. A rabies vaccination is required on ALL dogs, cats and ferrets.
|
|
|
Unfortunately our shelter cannot guarantee that your pet will be adopted. After you sign the pet over to the shelter you have no legal ownership of the pet any longer and the city has no further obligation to hold the pet. Strays are required to be held for 3 days and therefore an owner-relinquished pet may be euthanized to open kennel space for a stray. There is a fee to turn the pet over to our shelter. This small fee may pay for housing, food and care or may cover the disposal fee if the animal is euthanized. Try placing the pet into another home on your own or you may want to contact the local Humane Society for help.
|
|
|
Call Animal Services immediately and be prepared to give a detailed description of the dog. If you know where the dog lives give that address to the shelter staff. We will go directly to the pet owner and address the concern with them. If the dog is friendly, put it in your yard and hold it until the officer can pick it up. Often times the dogs are gone by the time an officer can respond. If you feel threatened at all by the dog please do not risk getting bitten, call Animal Services and let them know about it's aggressive behavior.
|
|
|
State law requires all animal bites to be reported to local animal control or the Health Department within 24 hours. If the animal has bitten and run off, make sure you can give an accurate description of the animal and which direction it went. An officer will respond and try to obtain the suspect animal. If your pet has bitten, report it to Animal Services and arrangements will be discussed for quarantine. Any animal that has bitten or has been bitten will be required to be placed on quarantine for a minimum of 10 days from the bite.
|
|
|
Spay and neuter your pet and encourage others to do the same. When adopting a new family pet adopt from an animal shelter. You will be saving the lives of two animals at the shelter, the one you adopt and the one who needs the kennel. Always have identification on your pet so it can be returned to you if it becomes lost, you may also want to have it microchipped. Contact your local animal shelter and ask about volunteering. Education materials can be obtained from the animal shelter and distributed to your community or group. Start a fund raiser and donate to your local animal shelter or purchase supplies for the shelter. Call the shelter and ask for a list of needed items. Become a foster parent for a stray animal that may be too young, too old or too sick or injured to be held for adoption.
Donate Wish List
|
Building Inspections
|
|
Yes & No The following plans do need to be stamped: New Commercial Buildings that are over 2000 sq. feet Commercial Additions that are over 2000 sq. feet Commercial Remodels that are over 2000 sq. feet Unusual construction such as mixing building systems wood/masonry/steel as structural elements or buildings of unusual shape *Commercial shall include non-residential* The following plans generally do not need to be stamped: New Residential (Single family dwellings and duplexes) Residential Additions Residential Remodels Residential Garages or Sheds (unless they meet criteria for unusual construction).
|
|
|
Plans may be stamped by: Architectural plans may be stamped by architect or engineer Structural sheets (commercial) must be stamped by Engineer Structural Calculations must be stamped by Engineer Plumbing, mechanical and electrical plans may require a stamp depending on the complexity.
|
|
|
Two complete sets must be submitted. Also, we may require 2 sets of electrical, mechanical and/or plumbing plans depending on the complexity of the project. Commercial: Architectural sets Structural sets (generally w/architectural) Sets of structural calculations Sets of specifications Energy compliance forms Site plans Residential: Architectural plans Site plans Sets of structural calculations if required by the Plans Examiner MEC compliance forms, completed
|
|
|
Generally only the licensed general contractor is required to pull a building permit. The other subcontractors that we regulate will be on our contractor verification form (electrical, plumbing, mechanical). Note: If people contract to work on your house you should make sure they are licensed. License Requirements: Almost all contractors must be licensed with the State of Utah. The State of Utah requires that we confirm that the General Contractor/Builder, Electrical Contractor, Plumbing Contractor and the Mechanical Contractor are licensed. If you hire a General Contractor or Construction Company to build your home, it is their responsibility to assure West Valley City through the Contractor Verification Form that the sub-contractors are licensed. If you are the owner and builder you are not required to have a license and you may do all the work yourself.
|
|
|
If you do not own the lot, but only are the party in a pending home sale, certain types of sweat equity are not allowed by State Law. You may not perform electrical, mechanical (heating and air conditioning) or plumbing, in the home you hope to buy. You can perform most other items in the construction of the new home, including rough framing, concrete and drywall.
|
|
|
Whenever a building is moved from a lot/site/town/county to another parcel of property, the moved building (house) must conform to ALL current codes as if it was a new building.
|
|
|
Manufactured homes must be set on permanent foundations. The foundation must be designed and stamped by an engineer. Some other things that are required are: Flood Elevation Certificate if in a flood plain and a Garage Plan. The fees due for Move-on Homes are $232.00 plus garage permit cost & impact fees.
|
|
|
Generally no as long as the existing construction is in compliance with the codes that were in effect at the time your building was built. This is almost never a problem unless a real life safety threat is apparent (like dilapidated equipment or missing guardrails).
|
|
|
No a permit is not required provided you do not alter or raise the existing roof slope. However if your roof at present is at least a 2 in 12 pitch you may shingle the roof provided you use an ice-shield to cover the entire structure first.
|
|
|
Yes, a permit is required. Comments: A truss diagram and truss detail is also required. The permit fee is at present a flat fee of $ 111.30
|
|
|
Charts can be found in the 2006 International Building Code (available in the West Valley City Recorder's Office), or come in to West Valley's Building Inspection Department and visit with an Inspector.
|
|
|
No, trusses are built to withstand a buildup of approximately 36" of snow. The risk of back and limb injuries from falling off a roof outweigh the necessity of removing the snow. However if the buildup of snow starts to exceed the 30" level, we would suggest you call in a professional roofer to remove the snow.
|
|
|
Weekend inspections are only available if authorized by the Chief Building Official. There must be a real need as this is the exception to the rule. There is an extra charge for weekend inspections in addition to the Building Permit Fee. The inspector is paid overtime for these inspections by West Valley City. Fees must be paid directly to the city, never to an inspector.
|
|
|
Before you demolish a structure you must secure a demolition permit from our Building Inspection Division. The permit is required by section 106.1 of the Uniform Building Code. The permit process accomplishes four things: Insures there is no friable asbestos in the building, or that friable asbestos has been removed by appropriate means by a contractor licensed for asbestos removal. Insures that all utility lines to the building have been terminated at a safe location by the utility companies. Removes the demolished building from the State tax roles. Insures that appliances and electrical devices that might contain hazardous materials have been disposed of properly.
|
|
|
It will take at least two weeks, because action by the local utility companies and the City/County Health Department and Utah State Division of Air Quality must be coordinated.
|
|
|
Contact the Asbestos Coordinator at the Division of Environmental Health of the Salt Lake City/County Health Department Phone number (801)944-6713. Request an Asbestos check and a predemolition inspection. The Asbestos Coordinator will inspect your structure to determine if your structure contains friable asbestos and/or appliances or devices with hazardous materials. The coordinator will help you obtain an approval from the State Division of Air Quality for your demolition permit. Once the State Division of Air Quality has confirmation that no asbestos or hazardous materials exists, State Division of Air Quality will notify West Valley City. You Must request termination of utilities as follows: For termination of natural gas lines call Questar Dispatcher at (801)539-3381 For termination of sewer and water lines call Granger Hunter Improvement District at (801)968-3551. Utility companies will notify Betty Petersen at West Valley City at (801) 963-3519, when all utility lines have been terminated in preparation for demolition. Confirm with Betty Petersen of West Valley City at (801)963-3519 that approvals for demolition have been received by the city from: State Division of Air Quality Questar Company Once you have confirmed that West Valley City has received all necessary approvals for demolition, you may submit your application for a demolition permit. The West Valley City Building Inspections Division is located in room 240 at City Hall, 3600 South Constitution Blvd. Office Hours are from 7:00 am to 6:00 pm, Monday through Thursday, excluding holidays. The permit can be issued immediately if the approvals have been received by the Building Inspections Division. In order to issue the demolition permit, the legal owner of the building must sign the permit application. If the owner is using a contractor to perform the demolition, the application must contain the contractor's company name, State license number and signature of the contractor. The cost of the demolition permit is $53.00. *If you have further questions about demolitions call Betty Petersen at (801)963-3519.
|
|
|
In accordance with State law, a building permit can only be issued to a licensed contractor. If a permit application is submitted for the construction or alteration of a building, only a general contractor need be listed on the application at the time of permit issuance. At the time of permit issuance, the license number of the general contractor must be verified. Any building inspector that issues a building permit to an unlicensed contractor may be disciplined by the State of Utah. The State expects the municipal inspectors to make a reasonable attempt to keep unlicensed subcontractors from working within the municipality. Our Building Inspection Division does this by requiring a completed subcontractor verification form (available at our permit counter or through this web page). The form shall include the names of the general contractor, mechanical contractor, plumbing contractor, electrical contractor- accurate license numbers and original signatures from each of these four primary contractors. This is how we verify that only licensed contractors work in West Valley City, as required by State law. If you wish to discuss this further, contact Ed Domian, Chief Building Official at (801)963-3276. The subcontractor form and its license numbers will be verified by Building Inspection staff. This form must be submitted prior to power clearance and issuance of any Certificate of Occupancy. Note: State law allows a property owner to build a single family dwelling for their own use (not for sale). No contractor would be required, therefore, no contractor verification form would be required. You must own the property in order to obtain a permit for the construction of a single family dwelling, as an owner/builder.
|
|
|
West Valley City requires all new single family dwellings to have landscaped yards within 12 months of occupancy. The landscape agreement verifies who will be responsible for installing the landscaping. Sometimes the contractor prefers to provide the landscaping as part of the sale. Sometimes the owner is responsible for the installation of the landscaping. In either case, the landscape agreement is required. It was designed by the City Planning & Zoning Division, and provides the city with a guarantee that the landscaping will be installed within one year of occupancy of the single family dwelling, in accordance with the West Valley City Municipal Code. Questions concerning landscaping requirements should be directed to a City Planner at (801)963-3282. The landscape agreement is required at the time of final inspection.
|
|
|
The cost of the required building permit will double as a penalty. You could incur daily penalties until the structure is brought into compliance.You may have to demolish the structure if it is found that the structure is located on your property in violation of existing city ordinances.
Who needs a permit?
|
Bulky Waste Program
|
|
Please refer to the bulky waste guidelines located in the sanitation section of the website.
Bulky Waste Guidelines
|
|
|
No sooner than 1-2 days before your scheduled pickup date.
|
|
|
No. Limbs must be no longer than 4 feet in length, 5 inches in diameter and the bundle can weigh no more than 75 pounds.
|
|
|
Contact the West Valley City Sanitation Division at (801) 955-3720.
|
Election Information
|
|
You may register to vote by mail or in person. Registration forms are available in the City Recorder's Office. To register in person, please visit the Salt Lake County Elections Division at 2001 South State Street, Room #S1100.
Salt Lake County Elections Division
|
Family Fitness Center
|
|
FITNESS CENTER Monday to Friday: 5 a.m. to 10 p.m. Saturday: 6:30 a.m. to 9 p.m. Sunday: 10:30 a.m. to 5 p.m.POOL HOURS LAP SWIM Monday to Friday: 5 a.m. to 9 p.m. Saturday: 6:30 a.m. to 8 p.m. Sunday: 10:30 a.m. to 4 p.m. OPEN PLUNGE *Monday to Friday: 11:30 a.m. to 9 p.m. *slide opens at 5:00 pm Saturday 11:30 am - 8:00 pm Sunday 12 noon - 4:00 pm SNACK BAR Monday to Friday: 11:30 a.m. to 8 p.m. Saturday: 11 a.m. to 8 p.m. Closed Sunday CHILD CARE Monday to Thursday: 8 a.m. to 8:00 p.m. Friday 8 a.m. to 4:30p.m. Closed Saturdays, Sundays & Holidays
|
|
|
The Acord Ice Center is a Salt Lake County Parks and Recreation facility and so your Family Fitness Center membership will not give you access.
More...
|
Fire
|
|
Times and places for C.E.R.T. courses vary. For more information, contact the Fire Department administrative offices.
|
|
|
The location of firefighter classes varies. For details, contact the Fire Department administrative offices.
|
|
|
Course dates vary. For details, contact the Fire Department administrative offices.
|
|
|
The location of EMT classes varies. For details, contact the Fire Department administrative offices.
|
|
|
The location of EMT classes varies. For details, contact the Fire Department administrative offices.
|
|
|
The fire Department will conduct one business inspection per year on every business in West Valley City.
|
Harman Center
|
|
No. The Harman Senior Recreation Center is a facility that provides recreational and social activities for mobile seniors, as well as senior-specific services. It is open from 9:00 am to 3:00 pm weekdays.
|
|
|
We offer a variety of weekly activities, as well as many scheduled activities and events.
More...
|
|
|
There is no charge to visit the Harman Home and participate in most activities. Some activities such as crafts and outings do require a nominal payment.
|
|
|
All we ask for is a $2 donation to support the Center.
|
|
|
Yes, we do offer transportation for West Valley City residents. We ask for a 50 cent donation, each way.
|
|
|
You must be 60 years of age or older.
|
Home
|
|
West Valley City Hall is open Monday through Thursday, 7 a.m. to 6 p.m. unless otherwise noted. City Hall is closed for most legal holidays.
Holiday Schedule
|
Housing
|
|
In order to check your status, you must come to the Housing Authority and present a photo I.D.
|
National Night Out
|
|
National Night Out is an annual event that takes place on the first Tuesday in August.
National Night Out
|
|
|
Please contact the WVC Neighborhood Services Office.
More...
|
Parks
|
|
Call 955-4000 to make a reservation.
|
|
|
Call 955-4011 to make your reservation.
|
Police Department
|
|
To check the status of your case, you can call the Detective Section and ask which detective has been assigned your case at (801) 963-3293.
|
|
|
Yes, if you have additional information to add to your report, such as a serial number, additional property, etc., you may do so by calling the police dispatch number (801) 840-4000. They will either dispatch a police officer to your location to gather your information, or a telephonic officer will give you a call. they will do a supplement report to be added to your initial report.
|
|
|
If your vehicle has been impounded by the West Valley City Police Department, you will receive a letter within 3 business days. This letter will inform you of the location of your vehicle, along with contact numbers. If you have further questions, you may call the Records Department at (801) 963-3229.
|
|
|
We do not give this information over the phone or Internet. You must come to our office with picture ID and request this information. You may also go to the court to inquire.
|
|
|
Given the confidential nature of this information, you will need to make this request in person at the West Valley City Police Department (Public Safety Building Lobby, 3575 South Market Street). You will need to show proof of identification, and fill out an application for a Criminal History check. There is a $10.00 processing fee.
|
|
|
You need to go to the Administrative Courts on the north side of the Public Safety building, 3575 South Market Street. It should be no less than 5 and no more than 14 days after you receive the citation. If you have any questions, you may call the court at (801) 963-3590.
|
|
|
If you need to speak to someone immediately, please call police dispatch at (801) 840-4000 and ask to speak to the on duty supervisors. If your complaint deals with misconduct and is not "time sensitive", please contact our Professional Standards Section (Internal Affairs) at (801) 963-3596.
|
|
|
You need to call the City at (801) 966-3600 and ask for the RISK Management Department.
|
|
|
You will need to come to the Public Safety Building lobby and fill out a request form for one of these services. You will be asked to show proper identification and pay the $5.00 handling fee. There may be a 24-hour waiting period for this search to be completed and a notarized letter to be completed.
|
|
|
To obtain a record, go to the West Valley Police Department in the Public Safety Building at 3575 South Market Street, West Valley City, Utah 84119. Advise the Records Clerk in the lobby that you want to obtain a copy of a police report. You will be required to fill out a G.R.A.M.A. (Government Records and Management Act) request form and provide a copy of photo I. D. The charge for most reports is $10.00. By law, we are allowed up to 10 days from the date of your request to provide the record to you, although the normal return time is usually much shorter. Depending on the case, you may be able to acquire the record the same day you request it. For more information see the
Records Section.
|
|
|
You can contact the Evidence Unit of the Police Department at (801) 963-3229. They will be glad to check on any possible matches to your lost property or evidence items you may be trying to retrieve. For full description see the
Evidence Unit.
|
|
|
The Forensics Unit handles all fingerprinting requests. You can come to the West Valley City Police Department on Tuesdays and Thursdays between 10:00 a.m. and 4:00 p.m. to have your fingerprints taken. There is a $10.00 charge per fingerprint card. If you have any questions, you can contact the Forensic Unit at (801) 963-3395. For more information see the
Forensics Unit.
|
|
|