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1. What if I've lost my pet?
2. What if I've found a pet?
3. What can I do about a barking dog in my neighborhood?
4. Why does my pet require a pet license?
5. There are dogs running around my neighborhood, what can I do?
6. What do I do if I have been bitten by an animal or if my pet has bitten someone?
7. How can I help the homeless pets of Utah?

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1. Must plans be stamped?
2. Who may stamp plans?
3. How many sets of plans must be submitted?
4. What contractors are required?
5. Can I perform "Sweat Equity"?
6. What is the policy for moved buildings?
7. What is the policy on Manufactured Move-on Homes to be located outside a mobile home park?
8. What signatures are needed on permit applications, and who should take out the permit?
9. If I construct an addition or remodel, will I need to bring my existing building into compliance with current building codes?
10. Is a building permit required to re-roof your home? Either re-shingle; re-tar or tar & gravel?
11. Is a building permit required to do a roof conversion?
12. What are simple joist, rafter and beam rules?
13. Should I shovel the snow off my roof?
14. Are weekend inspections available?
15. Do I need a permit to demolish a structure?
16. How long does it take to obtain a Demolition Permit?
17. How do I obtain a Demolition Permit?
18. What is a Contractor Verification Form and when do I need one?
19. What is a Landscape Agreement and when do I need one?
20. What is the penalty for building without a permit?

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1. What day is my bulky waste day?
2. What can I put out for bulky waste?
3. How soon before my pickup day can I put out my bulky waste?
4. Can I put loose limbs out for Bulky waste?
5. My bulky waste was not picked up. Who should I call?

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1. What is a redevelopment agency?
2. What do redevelopment agencies do?
3. What is a project area?
4. How do RDAs pay for community improvements?
5. How are redevelopment plan and budget adopted?
6. What happens after a redevelopment plan and budget are adopted?
7. When is eminent domain used?
8. What type of housing do RDAs encourage?
9. How does the RDA pay for housing?
10. How are an economic development plan and budget adopted?
11. What happens after an economic development plan and budget are adopted?

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1. How do I register to vote?
2. Where is my polling place?

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1. What are your operating hours?
2. Does our Fitness Center membership allow us to use the Acord Ice Center?

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1. When and where are C.E.R.T. courses offered?
2. When and where are Firefighter classes offered?
3. When and where are EMT classes offered?
4. How often does the Fire Dept conduct business inspections

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1. How do I get a job in forensics?
2. My house or car was broken into. Why didn't the Forensic Unit respond to process it?
3. How long does it take to search a latent print in AFIS?
4. How many cases do you work a year?

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1. What is the holiday garbage and recycling pick-up schedule?
2. I recently moved into West Valley City. How do I sign up for waste removal service?
3. When should I have my container on the street?
4. How many times a week will my container be emptied?
5. What about grass clippings?
6. Does the lid need to close on my garbage can?
7. Can I obtain an additional can?
8. What happens if my container is damaged?
9. My regular pickup was missed, what do I do?
10. I recently moved to/within West Valley City, what day is my regular pickup day?
11. I just moved into an existing home in West Valley City. There is no garbage can, how do I get a new can?
12. What is the cost of sanitation service in West Valley City?
13. My container is broken, burnt or missing, how do I get a new container?

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1. Who is responsible for removing graffiti?
2. How can I report graffiti?
3. What is graffiti?
4. Why does graffiti occur?
5. Where does graffiti occur most often in West Valley City?
6. When does graffiti occur in West Valley City?

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1. What type of grant programs does West Valley City have?
2. Do you still have money available?
3. What are the qualifications?
4. Where can I get an application?
5. How long does it take to get approved?
6. How do I get more information?

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1. Is this a Senior Care Center?
2. What activities do you offer?
3. How much does it cost to attend Harman Center Activities?
4. How much does lunch cost?
5. Do you offer transportation?
6. How old must I be to participate?

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1. What are City Hall Hours?
2. When are City Council Meetings?
3. Is West Valley City hiring?
4. What are the city's garbage regulations and pickup days?
5. How can I get a copy of an accident or police report?

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1. What is my status on the waiting list?

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1. When is National Night Out?
2. Who do I contact about Neighborhood Watch?

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1. What do I do if online incident reporting is not right for me?
2. What if this happened in another city? Can I file a report using this online police citizen reporting system?
3. What if this happened on a state freeway?
4. What is a known suspect?

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1. How can I reserve a park?
2. How can I reserve a park for a special event or sporting event?

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1. Do you have a police officer reserve program?
2. How can I become a Police Officer? Are you hiring?
3. Does the West Valley City Police Department have a ride-along program?
4. Officers responded to my house to investigate a crime I was a victim of, I was curious what the status of my case was?
5. Can I add information to my police report?
6. How do I get my car out of impound?
7. Is there a warrant out for me?
8. How do I know if I have a criminal record statewide?
9. How do I take care of a traffic citation?
10. What do I have to do to make a complaint regarding an officer's conduct?
11. How can I make a claim for reimbursement for property damages or excessive fees? (i.e., towing impound fees)
12. How do I get a city background check, letter of good conduct, or VISA clearance letter?
13. I would like to check if my child's bicycle has been recovered or found.
14. How do I get a copy of my police report/traffic accident?
15. I have a youth group that would be interested in touring the Police Department. How do I make arrangements for a tour?
16. I would like to talk to someone about my contact with the West Valley City Police Department. How do I go about doing that?
17. I might have some information about a possible drug operation (or criminal activity), who do I talk to?
18. How do I get a job in forensics?
19. My house/car was broken into, why didn’t the Forensic Unit respond to process it?
20. How long does it take to search a latent print in AFIS?
21. How many cases does the Forensics Unit work a year?
22. How can I learn about IRS scams?
23. I've been contacted by a debt collector. Is this a legitimate collection agency?
24. I've been contacted by someone asking for money or personal information. Is this a scam?
25. How can I report a scam?
26. How can I get help for a friend or family member with mental health or drug problems?
27. How can I file an internet crime complaint?

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1. What day is my recycling picked up?
2. What can I recycle?
3. My recycling wasn’t picked up, what do I do?
4. What is Recycling?
5. How much does recycling cost?
6. Where do I pay for my sanitation services?
7. Why should I recycle?
8. On which holidays are recycling or garbage not picked up?
9. Can I order an additional recycling container?
10. Where should I put my container for pickup?
11. When should I have my container on the street?
12. I don’t want a recycling container; will the City come pick it up?
13. How many times a week will my container be emptied?
14. What happens if my container is damaged?
15. I recently moved into West Valley City. How do I sign up for waste removal service?
16. I just moved into an existing home in West Valley City. There is no garbage can, how do I get a new can?
17. My container is broken, burnt or missing, how do I get a new container?

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1. When do I need to move my parked car off the street in a snow storm?
2. When are the snow plows sent out?
3. Which streets do they plow first?
4. What can I do if snow is blocking access to my mailbox?
5. What can I do if I am elderly and can’t shovel snow?
6. Snow & Ice Control Policy
7. Map of Snow Plow Routes
8. How soon do I need to clear my sidewalks?

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1. What is the purpose of the Recovery Act?
2. How will the Recovery Act Work?

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1. What is a Storm Water Utility?
2. Why Do We Need a Storm Water Utility?
3. Why the Concern About Storm Water Quality?
4. What is the Service Fee Charge Based On?
5. What is an Impervious Surface?
6. How Much is the Storm Water Utility Charge?
7. Is this a one-time charge?
8. How is Property Measured?
9. Who Has to Pay?
10. How Much Will the Utility Raise Annually Through These Fees?
11. Why Are Churches & Schools Being Billed?
12. Is it Possible to Have My Fee Reduced?
13. Where Does the Money Go?
14. Why Not Add This to My Property Taxes?
15. Is This Money Going to Take Care of the Drainage problems Created by New Development?
16. I Lease the Property I Own to Another Party. Does the Property Owner Pay the Fee or the Lessee?
17. My Business is NOT Connected to the City’s Drainage System. Why Should I Have to Pay?

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1. I have heard that in 19 days I will have to start paying $20 for the UTOPIA service. How can they do this?
2. What's this we hear about a private partner for UTOPIA?
3. Is this a done deal?
4. What does this mean to my city and me?
5. How much is the utility fee?
6. I have never heard of Macquarie. Do they have the resources to follow through?
7. Why are governments using public-private partnerships?
8. Is it like Google Fiber in Provo and maybe Salt Lake?
9. Will my city still carry debt from UTOPIA?
10. How large an investment are we talking?
11. How do we know that Macquarie can provide such a large capital investment?
12. Some people say UTOPIA has a history of cost overruns and unfulfilled promises. Why is Macquarie different?
13. UTOPIA has not been able to effectively market a strong product offering. Why is this different?
14. Why not just let Google do it?
15. UTOPIA has faced management problems in the past. Why should we believe things will change?
16. How do we know Macquarie won't come back for more money like UTOPIA did?
17. Why is the city even in this business? This seems like a job for the private sector.
18. But will government be competing with the private sector?
19. Why am I paying taxes or fees for a system I never plan to use?
20. What about my very senior neighbors who can't afford or won't use the service?
21. What happens if technology changes? Are we going to be left behind?
22. Some say UTOPIA has service issues. How do we know that will change?
23. What about people who paid huge fees for installation, placing liens on their homes?
24. What about Wi-Fi?
25. Why don't we just mothball the system and get out of the business?
26. What if I'm basically satisfied with my current provider and don't want to change it?
27. No matter what you call it, isn't the $300 million still another debt for the city?
28. Will the utility fee increase over the thirty years of the agreement?
29. UTOPIA has made promises before, but has a spotty track record of delivery.
30. Isn't part of the problem that UTOPIA was run by politicians?
31. What is a concession agreement?
32. What does ubiquitous mean?
33. What if I don't need that much speed and don't want to pay the cost?
34. I like bundled services; will the new network offer that sort of thing?
35. What is the bottom line? Why should we buy this deal?

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1. Who is considered a victim?
2. As a victim do I have rights?
3. How can I talk to a Victim Advocate?