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Police Department

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1. Officers responded to my house to investigate a crime I was a victim of, I was curious what the status of my case was?

To check the status of your case, you can call the Detective Section and ask which detective has been assigned your case at (801) 963-3293.

2. Can I add information to my police report?

Yes, if you have additional information to add to your report, such as a serial number, additional property, etc., you may do so by calling the police dispatch number (801) 840-4000. They will either dispatch a police officer to your location to gather your information, or a telephonic officer will give you a call. they will do a supplement report to be added to your initial report.

3. How do I get my car out of impound?

If your vehicle has been impounded by the West Valley City Police Department, you will receive a letter within 3 business days. This letter will inform you of the location of your vehicle, along with contact numbers. If you have further questions, you may call the Records Department at (801) 963-3229.

4. Is there a warrant out for me?

We do not give this information over the phone or Internet. You must come to our office with picture ID and request this information. You may also go to the court to inquire.

5. How do I know if I have a criminal record statewide?

Given the confidential nature of this information, you will need to make this request in person at the West Valley City Police Department (Public Safety Building Lobby, 3575 South Market Street). You will need to show proof of identification, and fill out an application for a Criminal History check. There is a $10.00 processing fee.

6. How do I take care of a traffic citation?

You need to go to the WVC Justice Court on the north side of the Public safety building, 3590 South 2700 West. It should be no less than 5 and no more than 14 days after you receive the citation. If you have questions, you may call the court at 801-963-3590.

7. What do I have to do to make a complaint regarding an officer's conduct?

If you need to speak to someone immediately, please call police dispatch at (801) 840-4000 and ask to speak to the on duty supervisors. If your complaint deals with misconduct and is not "time sensitive", please contact our Professional Standards Section (Internal Affairs) at (801) 963-3596.

8. How can I make a claim for reimbursement for property damages or excessive fees? (i.e., towing impound fees)

You need to call the City at (801) 966-3600 and ask for the RISK Management Department.

9. How do I get a city background check, letter of good conduct, or VISA clearance letter?

You will need to come to the Public Safety Building lobby and fill out a request form for one of these services. You will be asked to show proper identification and pay the $5.00 handling fee. There may be a 24-hour waiting period for this search to be completed and a notarized letter to be completed.

10. How do I get a copy of my police report/traffic accident?

To obtain a record, go to the West Valley Police Department in the Public Safety Building at 3575 South Market Street, West Valley City, Utah 84119. Advise the Records Clerk in the lobby that you want to obtain a copy of a police report. You will be required to fill out a G.R.A.M.A. (Government Records and Management Act) request form and provide a copy of photo I. D. The charge for most reports is $10.00. By law, we are allowed up to 10 days from the date of your request to provide the record to you, although the normal return time is usually much shorter. Depending on the case, you may be able to acquire the record the same day you request it. For more information see the Records Section.

11. I would like to check if my child's bicycle has been recovered or found.

You can contact the Evidence Unit of the Police Department at (801) 963-3229. They will be glad to check on any possible matches to your lost property or evidence items you may be trying to retrieve. For full description see the Evidence Unit.

12. I need to get some fingerprints done, where do I need to go?

The Forensics Unit handles all fingerprinting requests. You can come to the West Valley City Police Department on Tuesdays and Thursdays between 10:00 a.m. and 4:00 p.m. to have your fingerprints taken. There is a $10.00 charge per fingerprint card. If you have any questions, you can contact the Forensic Unit at (801) 963-3395. For more information see the Forensics Unit.

13. I have a youth group that would be interested in touring the Police Department. How do I make arrangements for a tour?

Please contact the training division at (801) 955-4100 to make arrangements for a presentation or tour.

14. I would like to talk to someone about my contact with the West Valley City Police Department. How do I go about doing that?

We welcome feedback about the level of our service to the community (good and bad) from those we serve. Please feel free to contact us at Internal Affairs.

15. I might have some information about a possible drug operation (or criminal activity), who do I talk to?

Please call us at one of the following numbers: Police Dispatch 801-840-4000 or the Tip-A-Cop Line 801-963-3459.