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2010 Census

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1. What is the 2010 Census?

The census is an official count of the population of the United States. The U.S. Constitution (Article 1, Section 2) requires that a census be done every 10 years to apportion the seats in the U. S. House of Representatives among the states. The Census Bureau is legally required to provide redistricting data to public officials in a non-partisan manner no later than one year from Census Day. (For example, 2010 Census redistricting data are due by April 1, 2011.) It is crucial that the 2010 Census count people once, only once, and in the right place.

2. Why should I participate in the Census?

The 2010 Census helps ensure that your community receives its fair share of political representation and government funding. Census data directly affect how more than $400 billion per year in federal and state funding is allocated to local, state and tribal governments – that’s $4 trillion over a 10-year period. Data about how our communities are changing are crucial to many planning decisions – such as neighborhood improvements, emergency preparedness and disaster recovery, public health, education, transportation, senior services and much more.

3. How will the 2010 Census help me and my family?

The 2010 Census helps ensure that your community receives its fair share of political representation and government funding. Census data directly affect how more than $400 billion per year in federal and state funding is allocated to local, state and tribal governments – that’s $4 trillion over a 10-year period. Data about how our communities are changing are crucial to many planning decisions – such as neighborhood improvements, emergency preparedness and disaster recovery, public health, education, transportation, senior services and much more. You and your family are directly affected by the funding allocated to your community for schools, public safety, and other government resources.

4. When will the questionnaires be delivered?

The Initial Questionnaire Package, which will consist of the Initial Questionnaire, a Cover Letter, and a Return Envelope, will be delivered between March 15 and March 17, 2010 in areas where the United States Postal Service delivers the census questionnaires for the Census Bureau. Census workers will deliver questionnaires March 1 - April 31, 2010 in all other areas.

5. What is the due date for returning the questionnaire?

BEFORE April 1, 2010: The Census Bureau does not establish a due date for returning the questionnaire, but we ask that you mail back the questionnaire as soon as possible. Even though the census counts people as of April 1, if you plan on living at the address on the questionnaire on April 1, you can complete the questionnaire now and mail it back in the postage-paid envelope.

ON OR AFTER April 1, 2010: The Census Bureau does not establish a due date for returning the questionnaire, but we ask that you mail back the questionnaire as soon as possible. Please complete your questionnaire now and return it to us. If we do not receive your questionnaire soon, a census worker may visit your house and complete one with you.

6. How long will this take?

The census form takes only about 10 minutes to complete for the average household.

7. Is my privacy protected?

The Census Bureau only collects those data that are necessary to meet Federal agency needs required by Federal legislation, administrative regulation, or court decision. We also ensure that we tell you why we're collecting the information, and we are committed to treating you with respect during the information collection process. In addition, the Census Bureau has strict confidentiality provisions in place to ensure that the data respondents entrust to us are protected. No one, except those persons who are sworn for life to protect your confidentiality and only those who have a need to see the data can see your answers. Compliant with Title 13, United States Code, there are severe penalties for any sworn individual who makes your answers known. Further, the Census Bureau has established a Chief Privacy Officer responsible for seeing that the privacy principles are followed.

8. Will you share my information with the INS, IRS, or other agencies?

No, individual census records are not shared with anyone, including government agencies or private organizations. It is unlawful for the Census Bureau to give personally identifiable information about an individual to any other individual or agency until 72 years after it is collected for the decennial census. After 72 years, the individual census records are sent to the National Archives where they are made public primarily for genealogical research.

9. What is Census Day?

This is the day that the Census Bureau sets as a reference date for collecting your information.Census Day for the 2010 Census is April 1, 2010. You do not have to wait until April 1, to complete and return your form. It is not a deadline for sending back your form. Please fill out and mail back your census questionnaire as soon as possible.If we have not received and processed your completed form by April 9, a census worker may visit you to obtain your responses.

10. Why does the U.S. Census Bureau need to know my race?

Information on race is required for many Federal programs and is critical in making policy decisions, particularly for civil rights. States use these data to meet legislative redistricting principles. Race data also are used to promote equal employment opportunities and to assess racial disparities in health and environmental risks.

11. How are census data used?

The main purposes of census data are to provide the population counts needed to apportion seats in the House of Representatives and to determine state legislative district boundaries. Census data provides a snapshot of the nation, which helps define who we are. Census data directly affect how more than $400 billion per year in federal and state funding is allocated to local, state, and tribal governments.

Federal agencies use census data to distribute funds so that resources can be targeted to the areas in need as well as to assess the impact of their programs. At the state and local level, census data help decision makers plan economic development and assess the needs of their residents, such as the need for schools, hospitals, and job training. Grocery stores, restaurants, car dealerships, and other businesses use census data to help decide where to locate new outlets and offices.

12. Who should fill out the questionnaire that is mailed to the residence?

The person who owns or rents the living quarters should complete the questionnaire. However, another household member who is at least 15 years of age can fill it out. Your participation is vital to ensure a complete and accurate count for your community in 2010.

13. Why do you need my telephone number?

We may need to clarify your questionnaire responses. If we have a phone number, we may be able to do this without having to send a census worker to your home. Your telephone number is kept confidential, as are all your responses.

14. What if I need help completing the form?

Please call the Telephone Questionnaire Assistance at 1-866-872-6868.
(If you prefer a Spanish-speaking operator, then dial 1-866-928-2010.) The lines will be open from 8 a.m. to 9 p.m. (your local time) seven days a week from February 25, 2010 through July 30, 2010.

For the hearing-impaired, dial 1-866-783-2010 (during the times noted above).

15. What if I've lost my return envelope?

If your postage-paid envelope is lost or missing from your package, then mail your completed questionnaire to:

U.S. Census Bureau
National Processing Center
1201 East 10th Street
Jeffersonville, IN 47132

16. What do I do if I didn't receive a questionnaire?

If you did not receive a questionnaire, call the Telephone Questionnaire Assistance Center at 1-866-872-6868. (If you prefer a Spanish-speaking operator, then dial 1-866-928-2010). The lines will be open from 8 a.m. to 9 p.m. (your local time) seven days a week from February 25, 2010 through July 30, 2010.

For the hearing-impaired, dial 1-866-783-2010 (during the times noted above)

17. Is there someone I can call to confirm that this is legitimate?

If someone from the Census Bureau has contacted you at home and you have questions, please contact the Census Bureau Denver Regional Census Center:

TEL: 303-264-0202
TDD: 303-969-6767

18. Do I have to respond to the 2010 Census?

Yes, your participation in the 2010 Census is vital and required by law-- Title 13 of the United States Code, requires your response. Title 13 also requires that the Census Bureau keep respondents' answers confidential and uses them only for tabulations that do not reveal any personal data about individuals or households. By being counted, you help ensure that your community receives its fair share of political representation and government funding. The census form will only take about 10 minutes to complete.

19. How are census questions determined?

Census questions are determined in response to the data needs of federal, state, local, and tribal governments. We ask questions that will help us obtain some basic information necessary for apportionment (determining how many Congress persons each state gets) and redistricting (determining the boundaries for Congressional districts within a state). Additionally, census information is used in federal, state, and local programs to allocate billions of dollars every year in funding.

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Animal Control

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1. What if I've lost my pet?

Please come into the shelter at least every other day. The shelter staff may have your pet listed as a different breed or mix or may be described differently than your description. You are the best person to identify your pet. When and animal is impounded it is checked for any form of visible identification and is scanned for a microchip. Even if your pet has identification, do not depend on a phone call. Collars and tags fall off and microchips are sometimes unreadable or untraceable. By law we must hold every animal a minimum of three days to give the owner a chance to find their pet. Begin checking the shelters immediately in person to look for your pet.

2. What if I've found a pet?

West Valley and other local ordinances require citizens to turn strays over to their local animal shelter within 24 hours. The pet will have a greater chance of being reunited with it's owner if it comes into the local animal shelter. Do not set the pet "free". It may be hit by a vehicle, attacked by another animal or may be scared and run further from it's home.

3. What can I do about a barking dog in my neighborhood?

See the "Barking Process" and "Barking Log" forms. More...

4. Why does my pet require a pet license?

This is one way of ensuring that your pet is vaccinated for the rabies virus. It may also be your pet's ticket home if it should become lost. If an injured animal is picked up and is wearing a pet license it will receive medical care if needed. All dogs, cats, ferrets and pot-bellied pigs are required to be licensed in West Valley City. A rabies vaccination is required on ALL dogs, cats and ferrets.

5. I can't keep my pet any longer, will my pet be adopted or euthanized (put to sleep)?

Unfortunately our shelter cannot guarantee that your pet will be adopted. After you sign the pet over to the shelter you have no legal ownership of the pet any longer and the city has no further obligation to hold the pet. Strays are required to be held for 3 days and therefore an owner-relinquished pet may be euthanized to open kennel space for a stray. There is a fee to turn the pet over to our shelter. This small fee may pay for housing, food and care or may cover the disposal fee if the animal is euthanized. Try placing the pet into another home on your own or you may want to contact the local Humane Society for help.

6. There are dogs running around my neighborhood, what can I do?

Call Animal Services immediately and be prepared to give a detailed description of the dog. If you know where the dog lives give that address to the shelter staff. We will go directly to the pet owner and address the concern with them. If the dog is friendly, put it in your yard and hold it until the officer can pick it up. Often times the dogs are gone by the time an officer can respond. If you feel threatened at all by the dog please do not risk getting bitten, call Animal Services and let them know about it's aggressive behavior.

7. What do I do if I have been bitten by an animal or if my pet has bitten someone?

State law requires all animal bites to be reported to local animal control or the Health Department within 24 hours. If the animal has bitten and run off, make sure you can give an accurate description of the animal and which direction it went. An officer will respond and try to obtain the suspect animal. If your pet has bitten, report it to Animal Services and arrangements will be discussed for quarantine. Any animal that has bitten or has been bitten will be required to be placed on quarantine for a minimum of 10 days from the bite.

8. How can I help the homeless pets of Utah?

Spay and neuter your pet and encourage others to do the same. When adopting a new family pet adopt from an animal shelter. You will be saving the lives of two animals at the shelter, the one you adopt and the one who needs the kennel. Always have identification on your pet so it can be returned to you if it becomes lost, you may also want to have it microchipped. Contact your local animal shelter and ask about volunteering. Education materials can be obtained from the animal shelter and distributed to your community or group. Start a fund raiser and donate to your local animal shelter or purchase supplies for the shelter. Call the shelter and ask for a list of needed items. Become a foster parent for a stray animal that may be too young, too old or too sick or injured to be held for adoption. Donate Wish List

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Building Inspections

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1. Must plans be stamped?

Yes & No The following plans do need to be stamped:

New Commercial Buildings that are over 2000 sq. feet
Commercial Additions that are over 2000 sq. feet
Commercial Remodels that are over 2000 sq. feet
Unusual construction such as mixing building systems wood/masonry/steel as structural elements or buildings of unusual shape

*Commercial shall include non-residential*

The following plans generally do not need to be stamped:

New Residential (Single family dwellings and duplexes)
Residential Additions
Residential Remodels
Residential Garages or Sheds (unless they meet criteria for unusual construction).

2. Who may stamp plans?

Plans may be stamped by:

Architectural plans may be stamped by architect or engineer
Structural sheets (commercial) must be stamped by Engineer
Structural Calculations must be stamped by Engineer
Plumbing, mechanical and electrical plans may require a stamp depending on the complexity.

3. How many sets of plans must be submitted?

Two complete sets must be submitted. Also, we may require 2 sets of electrical, mechanical and/or plumbing plans depending on the complexity of the project.

Commercial:
Architectural sets
Structural sets (generally w/architectural)
Sets of structural calculations
Sets of specifications
Energy compliance forms
Site plans

Residential:
Architectural plans
Site plans
Sets of structural calculations if required by the Plans Examiner
MEC compliance forms, completed

4. What contractors are required?

Generally only the licensed general contractor is required to pull a building permit. The other subcontractors that we regulate will be on our contractor verification form (electrical, plumbing, mechanical). Note: If people contract to work on your house you should make sure they are licensed.

License Requirements:

Almost all contractors must be licensed with the State of Utah. The State of Utah requires that we confirm that the General Contractor/Builder, Electrical Contractor, Plumbing Contractor and the Mechanical Contractor are licensed. If you hire a General Contractor or Construction Company to build your home, it is their responsibility to assure West Valley City through the Contractor Verification Form that the sub-contractors are licensed.

If you are the owner and builder you are not required to have a license and you may do all the work yourself.

5. Can I perform "Sweat Equity"?

If you do not own the lot, but only are the party in a pending home sale, certain types of sweat equity are not allowed by State Law. You may not perform electrical, mechanical (heating and air conditioning) or plumbing, in the home you hope to buy. You can perform most other items in the construction of the new home, including rough framing, concrete and drywall.

6. What is the policy for moved buildings?

Whenever a building is moved from a lot/site/town/county to another parcel of property, the moved building (house) must conform to ALL current codes as if it was a new building.

7. What is the policy on Manufactured Move-on Homes?

Manufactured homes must be set on permanent foundations. The foundation must be designed and stamped by an engineer. Some other things that are required are: Flood Elevation Certificate if in a flood plain and a Garage Plan. The fees due for Move-on Homes are $232.00 plus garage permit cost & impact fees.

8. What signatures are needed on permit applications, and who should take out the permit?

See permit application attached and see * by required signature. Building Permit Application

9. If I construct an addition or remodel, will I need to bring my existing building into compliance with current building codes?

Generally no as long as the existing construction is in compliance with the codes that were in effect at the time your building was built. This is almost never a problem unless a real life safety threat is apparent (like dilapidated equipment or missing guardrails).

10. Is a building permit required to re-roof your home? Either re-shingle; re-tar or tar & gravel?

Yes. Reroofing requires a building permit and must comply with section R907 of the International Residential Code. We need to make sure the right building materials are used in the reroofing process. Also we need to make sure your roofing contractor has a current State contractor license. The cost of a reroofing permit for a single family dwelling is $112.00

11. Is a building permit required to do a roof conversion?

Yes, a permit is required. Comments: A truss diagram and truss detail is also required. The permit fee is at present a flat fee of $ 111.30

12. What are simple joist, rafter and beam rules?

Charts can be found in the 2006 International Building Code (available in the West Valley City Recorder's Office), or come in to West Valley's Building Inspection Department and visit with an Inspector.

13. Should I shovel the snow off my roof?

No, trusses are built to withstand a buildup of approximately 36" of snow. The risk of back and limb injuries from falling off a roof outweigh the necessity of removing the snow. However if the buildup of snow starts to exceed the 30" level, we would suggest you call in a professional roofer to remove the snow.

14. Are weekend inspections available?

Weekend inspections are only available if authorized by the Chief Building Official. There must be a real need as this is the exception to the rule. There is an extra charge for weekend inspections in addition to the Building Permit Fee. The inspector is paid overtime for these inspections by West Valley City. Fees must be paid directly to the city, never to an inspector.

15. Do I need a permit to demolish a structure?

Before you demolish a structure you must secure a demolition permit from our Building Inspection Division. The permit is required by section 106.1 of the Uniform Building Code. The permit process accomplishes four things:

Insures there is no friable asbestos in the building, or that friable asbestos has been removed by appropriate means by a contractor licensed for asbestos removal.
Insures that all utility lines to the building have been terminated at a safe location by the utility companies.
Removes the demolished building from the State tax roles.
Insures that appliances and electrical devices that might contain hazardous materials have been disposed of properly.

16. How long does it take to obtain a Demolition Permit?

It will take at least two weeks, because action by the local utility companies and the City/County Health Department and Utah State Division of Air Quality must be coordinated.

17. How do I obtain a Demolition Permit?

Contact the Asbestos Coordinator at the Division of Environmental Health of the Salt Lake City/County Health Department Phone number (801)944-6713.

Request an Asbestos check and a predemolition inspection. The Asbestos Coordinator will inspect your structure to determine if your structure contains friable asbestos and/or appliances or devices with hazardous materials.

The coordinator will help you obtain an approval from the State Division of Air Quality for your demolition permit. Once the State Division of Air Quality has confirmation that no asbestos or hazardous materials exists, State Division of Air Quality will notify West Valley City.

You Must request termination of utilities as follows:

For termination of natural gas lines call Questar Dispatcher at (801)539-3381
For termination of sewer and water lines call Granger Hunter Improvement District at (801)968-3551.
Utility companies will notify Betty Petersen at West Valley City at (801) 963-3519, when all utility lines have been terminated in preparation for demolition.

Confirm with Betty Petersen of West Valley City at (801)963-3519 that approvals for demolition have been received by the city from:
State Division of Air Quality
Questar Company

Once you have confirmed that West Valley City has received all necessary approvals for demolition, you may submit your application for a demolition permit.

The West Valley City Building Inspections Division is located in room 240 at City Hall, 3600 South Constitution Blvd. Office Hours are from 7:00 am to 6:00 pm, Monday through Thursday, excluding holidays.

The permit can be issued immediately if the approvals have been received by the Building Inspections Division.
In order to issue the demolition permit, the legal owner of the building must sign the permit application.

If the owner is using a contractor to perform the demolition, the application must contain the contractor's company name, State license number and signature of the contractor. The cost of the demolition permit is $53.00.

*If you have further questions about demolitions call Betty Petersen at (801)963-3519.

18. What is a Contractor Verification Form and when do I need one?

In accordance with State law, a building permit can only be issued to a licensed contractor. If a permit application is submitted for the construction or alteration of a building, only a general contractor need be listed on the application at the time of permit issuance. At the time of permit issuance, the license number of the general contractor must be verified. Any building inspector that issues a building permit to an unlicensed contractor may be disciplined by the State of Utah. The State expects the municipal inspectors to make a reasonable attempt to keep unlicensed subcontractors from working within the municipality. Our Building Inspection Division does this by requiring a completed subcontractor verification form (available at our permit counter or through this web page). The form shall include the names of the general contractor, mechanical contractor, plumbing contractor, electrical contractor- accurate license numbers and original signatures from each of these four primary contractors. This is how we verify that only licensed contractors work in West Valley City, as required by State law. If you wish to discuss this further, contact Ed Domian, Chief Building Official at (801)963-3276. The subcontractor form and its license numbers will be verified by Building Inspection staff. This form must be submitted prior to power clearance and issuance of any Certificate of Occupancy.

Note: State law allows a property owner to build a single family dwelling for their own use (not for sale). No contractor would be required, therefore, no contractor verification form would be required. You must own the property in order to obtain a permit for the construction of a single family dwelling, as an owner/builder.

19. What is a Landscape Agreement and when do I need one?

West Valley City requires all new single family dwellings to have landscaped yards within 12 months of occupancy. The landscape agreement verifies who will be responsible for installing the landscaping. Sometimes the contractor prefers to provide the landscaping as part of the sale. Sometimes the owner is responsible for the installation of the landscaping. In either case, the landscape agreement is required. It was designed by the City Planning & Zoning Division, and provides the city with a guarantee that the landscaping will be installed within one year of occupancy of the single family dwelling, in accordance with the West Valley City Municipal Code. Questions concerning landscaping requirements should be directed to a City Planner at (801)963-3282. The landscape agreement is required at the time of final inspection.

20. What is the penalty for building without a permit?

The cost of the required building permit will double as a penalty.
You could incur daily penalties until the structure is brought into compliance.

You may have to demolish the structure if it is found that the structure is located on your property in violation of existing city ordinances.
Who needs a permit?

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Bulky Waste Program

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1. What day is my bulky waste day?

Contact ACE Disposal at (801) 363-9995 or refer to the bulky waste pickup schedule map online. Bulky Waste Pickup Schedule Map

2. What can I put out for bulky waste?

Please refer to the bulky waste guidelines located in the sanitation section of the website. Bulky Waste Guidelines

3. How soon before my pickup day can I put out my bulky waste?

No sooner than 1-2 days before your scheduled pickup date.

4. Can I put loose limbs out for Bulky waste?

No. Limbs must be no longer than 4 feet in length, 5 inches in diameter and the bundle can weigh no more than 75 pounds.

5. My bulky waste was not picked up. Who should I call?

Contact the West Valley City Sanitation Division at (801) 955-3720.

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Economic Development

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1. What is a redevelopment agency?

Redevelopment agencies (RDA's) are a tool used by local government to clean-up blight and to implement the development goals of the communities. Each RDA consists of elected council or commission which is the RDA board by state statute. The RDA board adopts the plans, policies and budgets which are implemented by the agency.

2. What do redevelopment agencies do?

RDA's assist communities to addressing three types of issues:

Redevelopment. Encourage private and public investment in previously developed areas that are blighted.
Economic Development. Work with businesses to increase the jobs available in the community and the state as a whole.
Housing Development. Increase the amount and variety of affordable housing within the community.

3. What is a project area?

A project area is a part of a community, usually less than 100 acres in size, which has been targeted for RDA assistance. RDA's create a project area by adopting a plan for redevelopment or economic development of a specific geographic area. Many communities have multiple RDA project areas.

4. How do RDAs pay for community improvements?

In most cases RDA's pay for only a fraction of development costs related to the new development they encourage. The RDA's share of development costs is paid through the use of property tax increment. Property tax increment is the increase in the property taxes generated in a project area over and above property taxes generated prior to the new development (base taxes). Generally, base taxes are not used to pay project costs. The use of tax increment must be approved by a committee made up of representatives from each of the affected property taxing entities.

5. How are redevelopment plan and budget adopted?

There is a six step process which must be followed to adopt a redevelopment plan and budget.

First, a blight survey area is identified for study. The study entails gathering information on the condition of buildings and improvements, the existence of hazardous materials, social factors and safety concerns.

Second, the RDA board holds an evidentiary hearing to determine whether or not all or part of the area qualifies as blighted. If an area is blighted, it is eligible for redevelopment assistance. "Blight" is a legal term defined in the Utah Neighborhood Development Act.

Third, the RDA prepares a redevelopment plan and project area budget to identify how redevelopment would be encouraged. The planning process varies in each community. Typically planning includes formal or informal discussions with property owners, investors, taxing agencies, community planners and others to identify planning objectives, strategies and implementation costs.

Fourth, the planning commission for the community reviews the redevelopment plan to assure it conforms to the community's master plan.

Fifth, the RDA board holds one or more public hearings to obtain comments and suggestions on the proposed plan and budget. The RDA board and the community council or commission then adopt, adopt with modifications or reject the plan. Adopting the plan establishes a redevelopment project area.

Sixth, if the plan includes the use of tax increment, a committee of representatives from the affected taxing agencies approves, approves with changes, or rejects the project area budget.

6. What happens after a redevelopment plan and budget are adopted?

After plan and budget adoption, the RDA implements the plan as funds become available. The RDA adopts an annual implementation budget for each project area. In the early years of a redevelopment project area, the tax increment collected is often minimal; therefore, redevelopment agencies work with private property owners, developers, and others to facilitate redevelopment.

7. When is eminent domain used?

Eminent domain is sometimes used to assemble property when the size of the parcels and/or the condition of the improvements are an obstacle to redeveloping an area. To exercise eminent domain the RDA must follow a legal process which has been established to make certain property owner and tenants receive a fair price, relocation assistance is provided and owners are reimbursed for actual relocation costs. An RDA can only use eminent domain after a redevelopment plan is adopted which authorizes the use of eminent domain. Eminent domain can only be used during the first five years of a redevelopment project area.
If a private individual threatens to acquire your property by eminent domain, notify the RDA immediately. Private individuals may not acquire property by eminent domain.

8. What type of housing do RDAs encourage?

RDA's encourage needed types of housing in specific areas within redevelopment project areas. Outside of project areas, RDA's help communities develop affordable housing. Affordable is defined as housing made available to low and moderate income residents.

9. How does the RDA pay for housing?

RDA's seek private and public housing partners which include homeowners, non-profit and for-profit developers, community development corporations, housing authorities and local financial institutions.

RDA's can use up to 20% of the tax increment generated by an economic development or redevelopment project area to encourage the development of affordable housing throughout the community. RDA's use tax increment as it becomes available to stimulate housing rehabilitation, adaptive re-use and new development within redevelopment project areas.

10. How are an economic development plan and budget adopted?

A five step process must be followed to adopt an economic development plan and budget.

First, an area is targeted for economic development. This is called a "survey area."

Second, the RDA prepares an economic development plan and project area budget describing the economic development project to be accomplished as a result of RDA participation.

Third, the community planning commission reviews the plan to be certain it conforms to the community's master plan.

Fourth, the RDA board holds one or more public hearings to obtain comments and suggestions on the proposed plan and budget. The RDA board and the community council or commission then adopt, adopt with modifications or reject the plan. Adopting the plan establishes an economic development project area.

Fifth, if the plan includes the use of tax increment, a committee of representatives from the affected taxing agencies approves, approves with changes, or rejects the project area budget.

11. What happens after an economic development plan and budget are adopted?

After plan and budget adoption, the RDA negotiates an economic development agreement with an employer who will provide the additional employment opportunities. If the plan is prepared without a specific economic development partner, the RDA follows the plan to encourage economic development.

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Election Information

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1. How do I register to vote?

You may register to vote by mail or in person. Registration forms are available in the City Recorder's Office.

To register in person, please visit the Salt Lake County Elections Division at 2001 South State Street, Room #S1100.

Salt Lake County Elections Division

2. Where is my polling place?

A list of polling places are available online. Polling Places

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Family Fitness Center

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1. What are your operating hours?

FITNESS CENTER
Monday to Friday:
5:00 a.m. to 10:00 p.m.
Saturday:
6:30 a.m. to 9:00 p.m.
Sunday:
10:30 a.m. to 5:00 p.m.

POOL HOURS
LAP SWIM

Monday to Friday:
5:00 a.m. to 9:00 p.m.
Saturday:
6:30 a.m. to 8:00 p.m.
Sunday:
11:30 a.m. to 4:00 p.m.

OPEN PLUNGE

*Monday to Friday:
11:30 a.m. to 9:00 p.m.
*slide opens at 5:00 p.m.
Saturday
11:30 a.m. - 8:00 p.m.
Sunday
1:00 p.m. - 4:00 p.m.

SNACK BAR
Monday to Friday:
11:30 a.m. to 8:00 p.m.
Saturday:
11:00 a.m. to 8:00 p.m.
Closed Sunday

CHILD CARE
Monday to Thursday:
8:00 a.m. to 8:00 p.m.
Friday
8:00 a.m. to 4:30p.m.
Closed Saturdays, Sundays & Holidays

2. Does our Fitness Center membership allow us to use the Acord Ice Center?

The Acord Ice Center is a Salt Lake County Parks and Recreation facility and so your Family Fitness Center membership will not give you access. More...

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Fire

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1. When and where are C.E.R.T. courses offered?

Times and places for C.E.R.T. courses vary. For more information, contact the Fire Department administrative offices at (801) 963-3336.

2. When and where are Firefighter classes offered?

The dates, times and locations of firefighter classes vary. For details, visit the following link: More Info...

3. When and where are EMT classes offered?

West Valley City does not currently offer EMT classes.

4. How often does the Fire Dept conduct business inspections

The fire Department will conduct one business inspection per year on every business in West Valley City.

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Harman Center

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1. Is this a Senior Care Center?

No. The Harman Senior Recreation Center is a facility that provides recreational and social activities for mobile seniors, as well as senior-specific services. It is open from 9:00 am to 3:00 pm weekdays.

2. What activities do you offer?

We offer a variety of weekly activities, as well as many scheduled activities and events. More...

3. How much does it cost to attend Harman Center Activities?

There is no charge to visit the Harman Home and participate in most activities. Some activities such as crafts and outings do require a nominal payment.

4. How much does lunch cost?

All we ask for is a $2 donation to support the Center.

5. Do you offer transportation?

Yes, we do offer transportation for West Valley City residents. We ask for a 50 cent donation, each way.

6. How old must I be to participate?

You must be 60 years of age or older.

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1. What are City Hall Hours?

West Valley City Hall is open Monday through Thursday, 7 a.m. to 6 p.m. unless otherwise noted. City Hall is closed for most legal holidays. Holiday Schedule

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Housing

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1. What is my status on the waiting list?

In order to check your status, you must come to the Housing Authority and present a photo I.D.

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National Night Out

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1. When is National Night Out?

National Night Out is an annual event that takes place on the first Tuesday in August. National Night Out

2. Who do I contact about Neighborhood Watch?

Please contact the WVC Neighborhood Services Office. More...

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Parks

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1. How can I reserve a park?

Call 955-4000 to make a reservation.

2. How can I reserve a park for a special event or sporting event?

Call 955-4011 to make your reservation.

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Police Department

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1. Officers responded to my house to investigate a crime I was a victim of, I was curious what the status of my case was?

To check the status of your case, you can call the Detective Section and ask which detective has been assigned your case at (801) 963-3293.

2. Can I add information to my police report?

Yes, if you have additional information to add to your report, such as a serial number, additional property, etc., you may do so by calling the police dispatch number (801) 840-4000. They will either dispatch a police officer to your location to gather your information, or a telephonic officer will give you a call. they will do a supplement report to be added to your initial report.

3. How do I get my car out of impound?

If your vehicle has been impounded by the West Valley City Police Department, you will receive a letter within 3 business days. This letter will inform you of the location of your vehicle, along with contact numbers. If you have further questions, you may call the Records Department at (801) 963-3229.

4. Is there a warrant out for me?

We do not give this information over the phone or Internet. You must come to our office with picture ID and request this information. You may also go to the court to inquire.

5. How do I know if I have a criminal record statewide?

Given the confidential nature of this information, you will need to make this request in person at the West Valley City Police Department (Public Safety Building Lobby, 3575 South Market Street). You will need to show proof of identification, and fill out an application for a Criminal History check. There is a $10.00 processing fee.

6. How do I take care of a traffic citation?

You need to go to the WVC Justice Court on the north side of the Public safety building, 3590 South 2700 West. It should be no less than 5 and no more than 14 days after you receive the citation. If you have questions, you may call the court at 801-963-3590.

7. What do I have to do to make a complaint regarding an officer's conduct?

If you need to speak to someone immediately, please call police dispatch at (801) 840-4000 and ask to speak to the on duty supervisors. If your complaint deals with misconduct and is not "time sensitive", please contact our Professional Standards Section (Internal Affairs) at (801) 963-3596.

8. How can I make a claim for reimbursement for property damages or excessive fees? (i.e., towing impound fees)

You need to call the City at (801) 966-3600 and ask for the RISK Management Department.

9. How do I get a city background check, letter of good conduct, or VISA clearance letter?

You will need to come to the Public Safety Building lobby and fill out a request form for one of these services. You will be asked to show proper identification and pay the $5.00 handling fee. There may be a 24-hour waiting period for this search to be completed and a notarized letter to be completed.

10. How do I get a copy of my police report/traffic accident?

To obtain a record, go to the West Valley Police Department in the Public Safety Building at 3575 South Market Street, West Valley City, Utah 84119. Advise the Records Clerk in the lobby that you want to obtain a copy of a police report. You will be required to fill out a G.R.A.M.A. (Government Records and Management Act) request form and provide a copy of photo I. D. The charge for most reports is $10.00. By law, we are allowed up to 10 days from the date of your request to provide the record to you, although the normal return time is usually much shorter. Depending on the case, you may be able to acquire the record the same day you request it. For more information see the Records Section.

11. I would like to check if my child's bicycle has been recovered or found.

You can contact the Evidence Unit of the Police Department at (801) 963-3229. They will be glad to check on any possible matches to your lost property or evidence items you may be trying to retrieve. For full description see the Evidence Unit.

12. I need to get some fingerprints done, where do I need to go?

The Forensics Unit handles all fingerprinting requests. You can come to the West Valley City Police Department on Tuesdays and Thursdays between 10:00 a.m. and 4:00 p.m. to have your fingerprints taken. There is a $10.00 charge per fingerprint card. If you have any questions, you can contact the Forensic Unit at (801) 963-3395. For more information see the Forensics Unit.

13. I have a youth group that would be interested in touring the Police Department. How do I make arrangements for a tour?

Please contact the training division at (801) 955-4100 to make arrangements for a presentation or tour.

14. I would like to talk to someone about my contact with the West Valley City Police Department. How do I go about doing that?

We welcome feedback about the level of our service to the community (good and bad) from those we serve. Please feel free to contact us at Internal Affairs.

15. I might have some information about a possible drug operation (or criminal activity), who do I talk to?

Please call us at one of the following numbers: Police Dispatch 801-840-4000 or the Tip-A-Cop Line 801-963-3459.

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Recycling

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1. What is Recycling?

West Valley City implemented a new city-wide recycling program in March 2008, using a roll-out container of mixed recyclable materials for curbside collecting. This service will help save landfill space and reduce disposal costs at our local landfill. Recycling contributes to saving our natural resources by reusing aluminum, paper, plastic and other recyclable materials.

2. What day is my recycling picked up?

A detailed map and a printable schedule are available at www.wvc-ut.gov/recycling.

3. How much does recycling cost?

This will increase the cost of sanitation services by only $3.30 (an increase from $10 to $13.30 monthly). Additional containers will continue to be provided for $6.45 (must be kept for a minimum of six months). This fee includes recycling, regular garbage pickup, bulky waste services and the neighborhood dumpster program. This charge will be reflected on your Rocky Mountain Power Bill.

4. Where do I pay for my sanitation services?

This charge will be reflected on your Rocky Mountain Power Bill. In March 2008, residents will see their sanitation service fee raised from $10.00 to $13.30 to reflect the implementation of recycling. Also, instead of being listed as “garbage service” on the bill, it will read “garbage and recycling service.”

5. What can I recycle?

A list is provided online at www.wvc-ut.gov/recycling.

6. Why should I recycle?

By using the new city-wide service, you can help save landfill space and reduce disposal costs at our local landfill. Plus, it can help get rid of more garbage every week by saving space in your regular garbage container. Also, recycling can help save money and space by allowing you to finally get rid of that second garbage container.

Recycling is easy! You don’t even have to hassle with garbage bags; just throw your recyclables right in the container. Participating in recycling contributes to saving our natural resources by reusing aluminum, paper, plastic and other recyclable materials.

7. My recycling wasn’t picked up, what do I do?

Call Ace Disposal at (801) 363-9995.

8. On which holidays does Ace not pick up recycling or garbage?

New Year’s Day, Thanksgiving and Christmas.

9. Can I order an additional recycling container?

Call West Valley City Sanitation Services at (801) 955-3720.

10. Where should I put my container for pickup?

Containers should be placed within 2 feet of the street and the front of the container facing the street. Containers should be at least 4 feet apart and 8 feet from mailboxes, poles, fences, trees or parked vehicles for easy access.

11. I don’t want a recycling container; will the City come pick it up?

Yes. However, you will still be billed for recycling service as it is already included in the standard sanitation fee which will be $13.30 as of March 2008. Call the West Valley City Sanitation Services at (801) 955-3720 to request your container be picked up.

12. When should I have my container on the street?

Your green garbage container must be out on the curb by 7:00 am on your scheduled day. If you are missed because you did not have your container out on time, Ace Disposal will not return and they keep track of homes not having containers out on time. You may put your container out the night before your scheduled garbage day. Containers must be off of the street the day following your scheduled garbage day.

13. How many times a week will my container be emptied?

Recycling containers are dumped only every other week. Do not refill container and put across the street for second pick up. If you continually have more recycling than your container will hold, you can rent an additional container.

14. What happens if my container is damaged?

If the container is damaged by abuse or misuse, you will be charged a fee of $75.00 to replace the can. Abuse and misuse includes overfilling the can, burning the can with hot coals or other hot material, paint or other hazardous materials in or on the can, etc. Be careful with what you put in your container. If the container is damaged by the contractor, there will be no charge to replace the can. Call the West Valley City Sanitation Services at (801) 955-3720 to request a replacement container.

15. I recently moved into West Valley City. How do I sign up for waste removal service?

Call the West Valley City Sanitation Division at 955-3720.

16. I just moved into an existing home in West Valley City. There is no garbage can, how do I get a new can?

Contact the West Valley City Sanitation Department at (801) 955-3720.

17. My container is broken, burnt or missing, how do I get a new container?

Contact the West Valley City Sanitation Division at (801) 955-3720 to request a new container.

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Sanitation

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1. When should I have my container on the street?

Your green garbage container must be out on the curb by 7:00 am on your scheduled day. If you are missed because you did not have your container out on time, Ace Disposal will not return and they keep track of homes not having containers out on time. You may put your container out the night before your scheduled garbage day. Containers must be off of the street the day following your scheduled garbage day.

2. How many times a week will my container be emptied?

Garbage cans are dumped only once a week. Do not refill container and put across the street for second pick up. If you continually have more garbage than your container will hold, you can rent an additional container.

3. What about grass clippings?

Grass clippings may be put in your green garbage container. Bag your clippings before putting them in the container. Grass clippings will not be picked up as bulky waste.

4. Does the lid need to close on my garbage can?

Yes. The lid on your container must be closed. If you have excess garbage that overflows your can, a lid can only be raised six inches. If it is more than six inches the garbage will not be picked up.

5. Can I obtain an additional can?

You can obtain an additional can two ways. You can either call our office at (801) 955-3720 and request an additional can be delivered to your home or you can come into our office at 2805 South 3600 West and pick up a can. In either case, you must complete a card requesting the additional can. Additional cans must be kept for a minimum of six months. There is a charge of $6.45 for each additional can.

6. What happens if my container is damaged?

If the container is damaged by abuse or misuse, you will be charged a fee of $75.00 to replace the can. Abuse and misuse includes overfilling the can, burning the can with hot coals or other hot material, paint or other hazardous materials in or on the can, etc. Be careful with what you put in your container. If the container is damaged by the contractor, there will be no charge to replace the can.

7. Holiday pick-up schedule?

There are only three (3) holidays that Ace Disposal does not pick up garbage:

Thanksgiving
Christmas
New Years Day

If your garbage day falls on one of these holidays or after the holiday during the same week, your garbage will be picked up a day later. If in doubt, put it out!

8. My regular pickup was missed, what do I do?

Contact ACE Disposal at (801) 363-9995. A customer response member will ask you your pickup day and record your address for the earliest possible pickup. More...

9. I recently moved into West Valley City. How do I sign up for waste removal service?

Call the West Valley City Sanitation Division at 955-3720.

10. I recently moved to/within West Valley City, what day is my regular pickup day?

Your regular and bulky waste pickup days are outlined in the map below. View map...

11. I just moved into an existing home in West Valley City. There is no garbage can, how do I get a new can?

Contact the West Valley City Sanitation Department at (801) 955-3720.

12. What is the cost of sanitation service in West Valley City?

As of March 2008, the first regular garbage bin and a recycling bin will be billed monthly at a rate of $13.30. Each additional can is $6.45 per month.

13. My container is broken, burnt or missing, how do I get a new container?

Contact the West Valley City Sanitation Division at 955-3720 to request a new container.

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Snow Removal

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1. When do I need to move my parked car off the street in a snow storm?

City ordinance requires residents to move their cars off from the street when there is a one inch accumulation of snow or ice on the roadway. Cars parked on the street make it extremely difficult for snow plows to clear snow and ice from the pavement, especially in cul-de-sacs and on dead-end streets.

2. When are the snow plows sent out?

The plow operators are dispatched immediately at the beginning of a storm and stay out continually during the storm. They are responsible for clearing over 300 center-lane miles of city roads, some of which require four to eight passes.

3. Which streets do they plow first?

Snow plows first clear all arterial and major collector streets serving emergency response facilities and heavy traffic. After those roads are clear, the plows begin clearing main subdivision streets serving schools and moderate traffic. Lastly, all other streets, including cul-de-sacs and dead-end streets are plowed. After a major storm, it may take two to three days for plow crews to clear all the streets.

4. What can I do if snow is blocking access to my mailbox?

If there is an accumulation of snow blocking your mailbox, either remove the snow or set out a temporary box, bucket, plastic tub or garbage can that can be reached by your letter carrier and label it with your address and the words “U.S. Mail.”

5. What can I do if I am elderly and can’t shovel snow?

Call Salt Lake County Aging Services at (801) 978-2452 for more information.

6. Snow & Ice Control Policy

Snow & Ice Control Policy

7. Map of Snow Plow Routes

Map of Snow Plow Routes

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Stimulus Transparency

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1. What is the purpose of the Recovery Act?

The purpose of the Recovery Act is to create and save jobs, jumpstart our economy, and build the foundation for long-term economic growth. The Act includes measures to modernize the nation's infrastructure, enhance America's energy independence, expand educational opportunities, increase access to health care, provide tax relief, and protect those in greatest need.

2. How will the Recovery Act Work?

The different agencies -- such as the Departments of Education, Health and Human Services, and Energy -- decide who will receive award grants and contracts. Sometimes the money will go to a state government; other times, the funds will go directly to a school, hospital, contractor, or other organization.

3. Where can I find the full text of The American Recovery and Reinvestment Act of 2009?

The full text of the American Recovery and Reinvestment Act can be found at www.Recovery.gov. More...

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Storm Water - Homeowners FAQ

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1. What is a Storm Water Utility?

A storm water utility is very similar to water, sewer and other utilities that you are familiar with. The utility charges a fee for services provided. In this case, the service is control of storm water runoff through construction, operation and maintenance of a storm water system.

2. Why do we need to do this?

There are two main reasons. First, additional revenue is needed for storm water operations. The Environmental Protection Agency is requiring West Valley City, and 50 other cities in Utah, to improve storm water operations to prevent pollution and improve storm water quality as part of the "National Pollution Discharge Elimination System." Second, more money is needed to build storm drains. The City has estimated the cost of needed capital storm water improvements at $37 million. The current appropriations are only about $300,000 a year. At this rate it would take over 100 years to build what will be needed.

3. What is the concern about storm water quality?

A major storm water quality concern is "non-point source pollution". As the name implies, non-point source pollution comes from numerous locations and is carried through runoff. The types of pollutants include toxins, metals, oils nutrients and fecal coliform. These directly impact water quality and now represent a large percentage of the pollution picture. More frequent street sweeping and increased cleaning of storm drains can control these pollutants.

4. Isn't there already a fund for storm water?

Yes, but existing funding provides only about 10% of what is required to meet the federal storm water quality regulations, and 10% of what is needed to complete all needed improvements over the next 20 years. Additional revenue that is dedicated to storm water maintenance and capital improvements is needed.

5. How much is the Storm Water Utility Charge?

The rate has been set at $4.00 per month per ERU for a single family residence in West Valley City.

6. Is this a one-time charge?

No, it is an ongoing fee for the development of new storm water operations, control facilities, their maintenance and water quality compliance.

7. What is the service charged based on?

The service charge is based on the amount of impervious area within a property. Impervious area is the best indicator of how much you use the storm water system. The average amount of impervious area on a single-family residence is 2,830 square feet or one (1) Equivalent Residential Unit (ERU). All single-family residences will pay the same amount.

8. What is impervious surface?

When property is improved through buildings, pavement, trafficked gravel, patios and driveways, water is prevented or retarded from getting into the soil. These areas are termed impervious surfaces because they restrict natural infiltration and increase runoff from the property.

9. Why just one flat rate for residential properties?

Most residences are very similar in their impervious area. This was confirmed when we analyzed a sample of homes in the City. 95% of the homes are clustered very closely in terms of impervious area.

10. How much money will this service fee raise?

Approximately $3,000,000 annually. This program will fund capital improvements, operations, maintenance, development review, administrative services, field inspection and regulatory compliance.

11. Who has to pay?

All developed property within the City will pay the storm water service fee. That includes houses, schools, public facilities, churches and businesses. The only exceptions are streets within the City and within planned residential developments. These areas are excluded because they are designed to collect and carry storm water runoff.

12. Why are churches and schools being billed?

The service charge, just like water and sewer fees, is based upon the cost of services provided. Because this is not a tax, it is collected from all customers who receive service. Churches and schools contribute a significant amount of runoff to the City because of their size and amount of hard surface. They will be treated like all other customers under the rate structure.

13. How will I be billed?

After investigating several billing options, the City determined a billing agreement with Utah Power would be the most economical method. Storm Water Utility customers will pay their storm water fee with their power bill to Utah Power. Utah Power will then remit the funds collected back to the City.

14. Why not add this to my property taxes?

Property taxes are based upon the assessed valuation of land and their improvements. These values have little relationship to an individual property's use of the storm drainage system. A service fee, applied to all parcels, is a more equitable method of funding the program. Many tax-exempt properties, such as schools, churches and government agencies are large contributors to the storm water runoff problem. They will pay their share of the utility fee.

15. Can I deduct the storm water fee on my taxes?

This is a service fee and not a tax. It can not be deducted from your income tax.

16. How can you impose this fee without a vote?

This is not a tax but a user fee. A public vote is not required to impose a user fee. The Storm Water Citizen's Advisory Committee and the West Valley City Council have reviewed a number of options for funding storm water management. The ordinance was presented for approval at the February 6, 2001 Council session, which also included a public hearing on the issue.

17. I am a renter; do I pay the fee or my landlord?

Under most conditions, the bill will go to whoever pays the power bill for the property.

18. What happens if I don't pay?

Most of our customers have an excellent payment history and have been able to remain current with their bills. Unpaid bills will be referred to the City Attorneys office for collection.

19. Is it possible to have my fee reduced?

Yes, low-income residents may qualify to have their fee abated. Applications are available through the City Finance Department and must be renewed annually.

20. Where does the money go?

Some of the other important components of this program include: a) increased maintenance of the City's storm water system, b) additional street sweeping, c) inspection and enforcement of storm water regulations and standards, d) public information and education, e) construction of long overdue storm water facilities.

21. Why should I have to pay?

You might not have a problem, but the runoff generated from your property contributes to the overall problem. Fertilizer from your lawn adds phosphates, to storm runoff. Eventually, everybody will share in the program through an improved environment, better access to roads during storm events and reduced flooding.

22. Isn't this money going to take care of the drainage problems created by new development?

No, every developer is required to provide the drainage improvements necessary to handle the runoff generated by that development. Developers must also pay an impact fee or construct an equivalent portion of the City's storm drain system to relieve the impact of the new development on the overall system. All impervious area created by these new developments will be included within the storm water utility and will pay the service fee as everyone else in the City.

23. How are condominiums charged?

They will be billed in one of two ways. Condominium units are included under the Utility's definition of a single-family residence. Therefore, each unit will be charged as one (1) ERU on their power bill. However, in cases where this definition overstates the actual amount of impervious surface, the entire complex can be measured and the bill sent to the Condominium Owner's Association.

24. My home is not connected to the City's drainage system. Therefore, why should I have to pay?

Your property may not be physically connected to the drainage system in the same manner as water or sewer but you are still provided service. How? The Storm Water Utility will establish design criteria, regulate development, and improve and maintain upstream storm water facilities that protect your property from flooding. The Utility's work will reduce storm water pollutants that degrade our culinary water quality and the environment in the City. Every property owner in West Valley City is served by these activities.

25. Has this program been used anywhere else?

Yes, there are many storm water utilities in large and small communities throughout the nation, with many more in the planning stages. Locally, Centerville, Orem, Sandy, Provo and Salt Lake City have implemented fees for storm water management.

26. How can I be sure this fee won't pay for other City projects?

Under law, storm water fees may not exceed the cost of providing storm water improvements and services. Your fees will go into an "enterprise" or special fund that will be used only for the storm water program. This fund will be audited annually by professional auditors, to ensure compliance.

27. How can I get help with a neighborhood storm water problem?

Give us a call at (801) 963-3334 or email us.

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Victim Services

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1. Who is considered a victim?

Utah Code 77-389-102 states that a victim is any person who has suffered pecuniary damages as a result of a defendant's criminal activities.

2. As a victim do I have rights?

Victims do have rights under the Utah Victim Bill of Rights, Utah Code 77-37-3.

3. How can I talk to a Victim Advocate?

Call the Victim Services office, or the 24-hour crisis line.