FAQs • West Valley City • CivicEngage

Which streets do they plow first?: Snow plows first clear all arterial and major collector streets serving emergency response facilities and heavy traffic. After those roads are clear, the plows begin clearing main subdivision streets serving schools and moderate traffic. Lastly, all other streets, including cul-de-sacs and dead-end streets are plowed. After a major storm, it may take two to three days for plow crews to clear all the streets.

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Snow Removal

1. When do I need to move my parked car off the street in a snow storm?: City ordinance requires residents to move their cars off from the street when there is a one inch accumulation of snow or ice on the roadway. Cars parked on the street make it extremely difficult for snow plows to clear snow and ice from the pavement, especially in cul-de-sacs and on dead-end streets.

2. When are the snow plows sent out?: The plow operators are dispatched immediately at the beginning of a storm and stay out continually during the storm. They are responsible for clearing over 300 center-lane miles of city roads, some of which require four to eight passes.

3. Which streets do they plow first?: Snow plows first clear all arterial and major collector streets serving emergency response facilities and heavy traffic. After those roads are clear, the plows begin clearing main subdivision streets serving schools and moderate traffic. Lastly, all other streets, including cul-de-sacs and dead-end streets are plowed. After a major storm, it may take two to three days for plow crews to clear all the streets.

4. What can I do if snow is blocking access to my mailbox?: If there is an accumulation of snow blocking your mailbox, either remove the snow or set out a temporary box, bucket, plastic tub or garbage can that can be reached by your letter carrier and label it with your address and the words “U.S. Mail.”

5. What can I do if I am elderly and can’t shovel snow?: Call Salt Lake County Aging Services at 385-468-3200 for more information.

8. How soon do I need to clear my sidewalks?: It is the responsibility of the property owner to clear sidewalks of snow and ice adjacent to their property within 24 hours of snowfall ceasing.