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Animal Control

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1. What if I've lost my pet?

Please come into the shelter at least every other day. The shelter staff may have your pet listed as a different breed or mix or may be described differently than your description. You are the best person to identify your pet.

When an animal is impounded it is checked for any form of visible identification and is scanned for a microchip. Even if your pet has identification, do not depend on a phone call. Collars and tags fall off and microchips are sometimes unreadable or untraceable.

West Valley City Animal Services will hold a lost pet for a minimum of five days to give the owner a chance to find their pet. Begin checking the shelters immediately in person to look for your pet.

2. What if I've found a pet?

West Valley and other local ordinances require citizens to turn strays over to their local animal shelter within 24 hours. The pet will have a greater chance of being reunited with its owner if it comes into the local animal shelter.

Do not set the pet free. It may be hit by a vehicle, attacked by another animal or may be scared and run further from its home.

3. What can I do about a barking dog in my neighborhood?

Residents can report barking dogs by contacting Animal Services. The complainant will be advised to keep a barking dog log in order to assist with tracking and identifying the animal(s) in question. A full description of the enforcement process and a log form are available online. Read the Barking Dog Procedure (PDF). Download the Barking Dog Log (PDF)

4. Why does my pet require a pet license?

This is one way of ensuring that your pet is vaccinated for the rabies virus. It may also be your pet's ticket home if it should become lost. If an injured animal is picked up and is wearing a pet license it will receive medical care if needed. All dogs, cats, ferrets and pot-bellied pigs are required to be licensed in West Valley City. Rabies vaccination is required on all dogs, cats and ferrets.

5. There are dogs running around my neighborhood, what can I do?

Call Animal Services immediately and be prepared to give a detailed description of the dog. If you know where the dog lives give that address to the shelter staff. We will go directly to the pet owner and address the concern with them.

If the dog is friendly, put it in your yard and hold it until the officer can pick it up. Often times the dogs are gone by the time an officer can respond. If you feel threatened at all by the dog please do not risk getting bitten, call Animal Services and let them know about its aggressive behavior.

6. What do I do if I have been bitten by an animal or if my pet has bitten someone?

State law requires all animal bites to be reported to local animal control or the Health Department within 24 hours. If the animal has bitten and run off, make sure you can give an accurate description of the animal and which direction it went. An officer will respond and try to obtain the suspect animal.

If your pet has bitten, report it to Animal Services and arrangements will be discussed for quarantine. Any animal that has bitten or has been bitten will be required to be placed on quarantine for a minimum of 10 days from the bite.

7. How can I help the homeless pets of Utah?

Spay and neuter your pet and encourage others to do the same. When adopting a new family pet adopt from an animal shelter. You will be saving the lives of two animals at the shelter, the one you adopt and the one who needs the kennel.

Always have identification on your pet so it can be returned to you if it becomes lost, you may also want to have it microchipped. Contact your local animal shelter and ask about volunteering. Education materials can be obtained from the animal shelter and distributed to your community or group.

Start a fundraiser and donate to your local animal shelter or purchase supplies for the shelter. Call the shelter and ask for a list of needed items. Become a foster parent for a stray animal that may be too young, too old or too sick or injured to be held for adoption.

Donate Wish List

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Building Inspections

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1. Must plans be stamped?

Yes and no.

The following plans do need to be stamped:

• Commercial Additions that are over 2000 square feet (Commercial shall include non-residential)
• Commercial Remodels that are over 2000 square feet
• New Commercial Buildings that are over 2000 square feet
• New Residential (Single-family dwellings and duplexes)
• Unusual construction such as mixing building systems wood/masonry/steel as structural elements or buildings of unusual shape

The following plans generally do not need to be stamped:

• Residential Additions
• Residential Garages or Sheds (unless they meet criteria for unusual construction)
• Residential Remodels

2. Who may stamp plans?

• Architectural plans may be stamped by architect or engineer
• Plumbing, mechanical and electrical plans may require a stamp depending on the complexity of the work
• Structural Calculations must be stamped by Engineer
• Structural sheets (commercial) must be stamped by Engineer

3. What contractors are required?

Generally only the licensed general contractor is required to pull a building permit. The other subcontractors that we regulate will be on our contractor verification form (electrical, plumbing, mechanical). Note: If people contract to work on your house you should make sure they are licensed. We can do that for you.

License Requirements

Almost all contractors must be licensed with the State of Utah. The State of Utah requires that we confirm that the General Contractor/Builder, Electrical Contractor, Plumbing Contractor and the Mechanical Contractor are licensed. If you hire a General Contractor or Construction Company to build your home, it is their responsibility to assure West Valley City through the Contractor Verification Form that the sub-contractors are licensed.

If you are the owner and builder you are not required to have a license and you may do all the work yourself.

4. Can I perform "Sweat Equity"?

If you do not own the lot, but only are the party in a pending home sale, certain types of sweat equity are not allowed by State Law. You may not perform electrical, mechanical (heating and air conditioning) or plumbing, in the home you hope to buy. You can perform most other items in the construction of the new home, including rough framing, concrete and drywall.

5. What is the policy for moved buildings?

Whenever a building is moved from a lot/site/town/county to another parcel of property, the moved building (house) must conform to all current codes as if it was a new building.

6. What is the policy on Manufactured Move-on Homes to be located outside a mobile home park?

Manufactured homes must be set on permanent foundations. The foundation must be designed and stamped by an engineer. Some other things that are required are:

• Flood Elevation Certificate if in a floodplain
• Garage Plan

The fees due for Move-on Homes are $232 plus garage permit cost and impact fees.

7. What signatures are needed on permit applications, and who should take out the permit?

See the Building Permit Application and see * by required signature.

8. If I construct an addition or remodel, will I need to bring my existing building into compliance with current building codes?

Generally no as long as the existing construction is in compliance with the codes that were in effect at the time your building was built. This is almost never a problem unless a real life safety threat is apparent (like dilapidated equipment or missing guardrails).

9. Is a building permit required to re-roof your home? Either re-shingle, re-tar, or tar and gravel?

Yes. Reroofing requires a building permit and must comply with section R907 of the International Residential Code. We need to make sure the right building materials are used in the reroofing process. Also we need to make sure your roofing contractor has a current State contractor license. The cost of a reroofing permit for a single family dwelling is $53.00

10. Is a building permit required to do a roof conversion?

Yes, a permit is required. A truss diagram and truss detail are also required. The permit fee is at present a flat fee of $111.30

11. What are simple joist, rafter and beam rules?

Charts can be found in the 2012 International Building Code (available in the West Valley City Recorder's Office), or come in to West Valley's Building Inspection Department and visit with an Inspector.

12. Should I shovel the snow off my roof?

No, trusses are built to withstand a buildup of approximately 36 inches of snow. The risk of back and limb injuries from falling off a roof outweigh the necessity of removing the snow. However, if the buildup of snow starts to exceed the 30 inch level, we would suggest you call in a professional roofer to remove the snow.

13. Are weekend inspections available?

Weekend inspections are only available if authorized by the Chief Building Official. There must be a real need as this is the exception to the rule. There is an extra charge for weekend inspections in addition to the Building Permit Fee. The inspector is paid overtime for these inspections by West Valley City. Fees must be paid directly to the city, never to an inspector.

14. Do I need a permit to demolish a structure?

Before you demolish a structure you must secure a demolition permit from our Building Inspection Division. The permit is required by section 106.1 of the Uniform Building Code. The permit process accomplishes four things:

• Ensures that all utility lines to the building have been terminated at a safe location by the utility companies.
• Ensures that appliances and electrical devices that might contain hazardous materials have been disposed of properly.
• Ensures there is no friable asbestos in the building, or that friable asbestos has been removed by appropriate means by a contractor licensed for asbestos removal.
• Removes the demolished building from the State tax roles.

15. How long does it take to obtain a Demolition Permit?

It will take at least two weeks, because action by the local utility companies and the City/County Health Department and Utah State Division of Air Quality must be coordinated.

16. How do I obtain a Demolition Permit?

Contact the Asbestos Coordinator at the Division of Environmental Health of the Salt Lake City/County Health Department at 385-468-3914.

Request an Asbestos check and a pre-demolition inspection. The Asbestos contractor you hire must be approved by the State. The Asbestos Coordinator will inspect your structure to determine if your structure contains friable asbestos and/or appliances or devices with hazardous materials.

The coordinator will help you obtain an approval from the State Division of Air Quality for your demolition permit. Once the State Division of Air Quality has confirmation that no asbestos or hazardous materials exists, State Division of Air Quality will notify West Valley City.

Requesting Termination of Utilities

You must request termination of utilities as follows:

1. For termination of natural gas lines call Questar Dispatcher at 801-324-5111.
2. For termination of sewer and water lines call Granger Hunter Improvement District at 801-968-3551.
3. Utility companies will notify Misty Jenkins at West Valley City at 801-963-3475, when all utility lines have been terminated in preparation for demolition.
4. Confirm with Misty Jenkins of West Valley City at 801-963- 3475 that approvals for demolition have been received by the city from:
   State Division of Air Quality
   Questar Company
5. Once you have confirmed that West Valley City has received all necessary approvals for demolition, you may submit your application for a demolition permit.
   1. The West Valley City Building Inspections Division is located at:
      City Hall
      3600 South Constitution Boulevard
      Room 220
      
      Hours
      Monday through Thursday, excluding holidays
      7 a.m. to 6 p.m
6. The permit can be issued immediately if the approvals have been received by the Building Inspections Division. In order to issue the demolition permit, the legal owner of the building must sign the permit application.
7. If the owner is using a contractor to perform the demolition, the application must contain the contractor's company name, State license number and signature of the contractor. The cost of the demolition permit is $53.

Additional Information

If you have further questions about demolitions call Misty Jenkins at 801-963-3475

17. What is a Contractor Verification Form and when do I need one?

In accordance with State law, a building permit can only be issued to a licensed contractor. If a permit application is submitted for the construction or alteration of a building, only a general contractor need be listed on the application at the time of permit issuance. At the time of permit issuance, the license number of the general contractor must be verified.

Subcontractor Verification Form

Any building inspector that issues a building permit to an unlicensed contractor may be disciplined by the State of Utah. The State expects the municipal inspectors to make a reasonable attempt to keep unlicensed subcontractors from working within the municipality. Our Building Inspection Division does this by requiring a completed subcontractor verification form (available at our permit counter or through this web page).

 The form shall include the names of the general contractor, mechanical contractor, plumbing contractor, electrical contractor- accurate license numbers and original signatures from each of these four primary contractors. This is how we verify that only licensed contractors work in West Valley City, as required by State law. If you wish to discuss this further, contact Ed Domian, Chief Building Official at 801-963-3276.

The subcontractor form and its license numbers will be verified by Building Inspection staff. This form must be submitted prior to power clearance and issuance of any Certificate of Occupancy.

Single Family Dwelling on Personal Property

Note: State law allows a property owner to build a single family dwelling for their own use (not for sale). No contractor would be required, therefore, no contractor verification form would be required. You must own the property in order to obtain a permit for the construction of a single-family dwelling, as an owner/builder.

18. What is a Landscape Agreement and when do I need one?

West Valley City requires all new single-family dwellings to have landscaped yards within 12 months of occupancy.

Landscape Agreement Overview

The landscape agreement verifies who will be responsible for installing the landscaping. Sometimes the contractor prefers to provide the landscaping as part of the sale. Sometimes the owner is responsible for the installation of the landscaping. In either case, the landscape agreement is required.

It was designed by the City Planning and Zoning Division, and provides the city with a guarantee that the landscaping will be installed within one year of occupancy of the single-family dwelling, in accordance with the West Valley City Municipal Code.

Additional Information

Questions concerning landscaping requirements should be directed to a City Planner at 801-963-3282. The landscape agreement is required at the time of final inspection.

19. What is the penalty for building without a permit?

The cost of the required building permit will double as a penalty. You could incur daily penalties until the structure is brought into compliance. You may have to demolish the structure if it is found that the structure is located on your property in violation of existing city ordinances. See more information on who needs a permit.

Who needs a permit?

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Bulky Waste Program

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1. What day is my bulky waste day?

Contact the West Valley City Sanitation Division at 801-963-3334 or refer to the bulky waste pickup schedule map.

Bulky Waste Pickup Schedule Map

2. What can I put out for bulky waste?

Please refer to the bulky waste guidelines located in the sanitation section of the website. Bulky Waste Guidelines

3. How soon before my pickup day can I put out my bulky waste?

No sooner than 1-2 days before your scheduled pickup date.

4. Can I put loose limbs out for Bulky waste?

No. Limbs must be no larger than four (4) inches in diameter and no longer than five (5) feet long. Bundles can weigh no more than 75 pounds.

5. My bulky waste was not picked up. Who should I call?

Contact ACE Recycling & Disposal at 801-363-9995.

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Economic Development

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1. What is a redevelopment agency?

Redevelopment agencies (RDA's) are a tool used by local government to clean-up blight and to implement the development goals of the communities. Each RDA consists of elected council or commission which is the RDA board by state statute. The RDA board adopts the plans, policies and budgets which are implemented by the agency.

2. What do redevelopment agencies do?

RDA's assist communities to addressing three types of issues:

Redevelopment. Encourage private and public investment in previously developed areas that are blighted.
Economic Development. Work with businesses to increase the jobs available in the community and the state as a whole.
Housing Development. Increase the amount and variety of affordable housing within the community.

3. What is a project area?

A project area is a part of a community, usually less than 100 acres in size, which has been targeted for RDA assistance. RDA's create a project area by adopting a plan for redevelopment or economic development of a specific geographic area. Many communities have multiple RDA project areas.

4. How do RDAs pay for community improvements?

In most cases RDA's pay for only a fraction of development costs related to the new development they encourage. The RDA's share of development costs is paid through the use of property tax increment. Property tax increment is the increase in the property taxes generated in a project area over and above property taxes generated prior to the new development (base taxes). Generally, base taxes are not used to pay project costs. The use of tax increment must be approved by a committee made up of representatives from each of the affected property taxing entities.

5. How are redevelopment plan and budget adopted?

There is a six step process which must be followed to adopt a redevelopment plan and budget.

First, a blight survey area is identified for study. The study entails gathering information on the condition of buildings and improvements, the existence of hazardous materials, social factors and safety concerns.

Second, the RDA board holds an evidentiary hearing to determine whether or not all or part of the area qualifies as blighted. If an area is blighted, it is eligible for redevelopment assistance. "Blight" is a legal term defined in the Utah Neighborhood Development Act.

Third, the RDA prepares a redevelopment plan and project area budget to identify how redevelopment would be encouraged. The planning process varies in each community. Typically planning includes formal or informal discussions with property owners, investors, taxing agencies, community planners and others to identify planning objectives, strategies and implementation costs.

Fourth, the planning commission for the community reviews the redevelopment plan to assure it conforms to the community's master plan.

Fifth, the RDA board holds one or more public hearings to obtain comments and suggestions on the proposed plan and budget. The RDA board and the community council or commission then adopt, adopt with modifications or reject the plan. Adopting the plan establishes a redevelopment project area.

Sixth, if the plan includes the use of tax increment, a committee of representatives from the affected taxing agencies approves, approves with changes, or rejects the project area budget.

6. What happens after a redevelopment plan and budget are adopted?

After plan and budget adoption, the RDA implements the plan as funds become available. The RDA adopts an annual implementation budget for each project area. In the early years of a redevelopment project area, the tax increment collected is often minimal; therefore, redevelopment agencies work with private property owners, developers, and others to facilitate redevelopment.

7. When is eminent domain used?

Eminent domain is sometimes used to assemble property when the size of the parcels and/or the condition of the improvements are an obstacle to redeveloping an area. To exercise eminent domain the RDA must follow a legal process which has been established to make certain property owner and tenants receive a fair price, relocation assistance is provided and owners are reimbursed for actual relocation costs. An RDA can only use eminent domain after a redevelopment plan is adopted which authorizes the use of eminent domain. Eminent domain can only be used during the first five years of a redevelopment project area.
If a private individual threatens to acquire your property by eminent domain, notify the RDA immediately. Private individuals may not acquire property by eminent domain.

8. What type of housing do RDAs encourage?

RDA's encourage needed types of housing in specific areas within redevelopment project areas. Outside of project areas, RDA's help communities develop affordable housing. Affordable is defined as housing made available to low and moderate income residents.

9. How does the RDA pay for housing?

RDA's seek private and public housing partners which include homeowners, non-profit and for-profit developers, community development corporations, housing authorities and local financial institutions.

RDA's can use up to 20% of the tax increment generated by an economic development or redevelopment project area to encourage the development of affordable housing throughout the community. RDA's use tax increment as it becomes available to stimulate housing rehabilitation, adaptive re-use and new development within redevelopment project areas.

10. How are an economic development plan and budget adopted?

A five step process must be followed to adopt an economic development plan and budget.

First, an area is targeted for economic development. This is called a "survey area."

Second, the RDA prepares an economic development plan and project area budget describing the economic development project to be accomplished as a result of RDA participation.

Third, the community planning commission reviews the plan to be certain it conforms to the community's master plan.

Fourth, the RDA board holds one or more public hearings to obtain comments and suggestions on the proposed plan and budget. The RDA board and the community council or commission then adopt, adopt with modifications or reject the plan. Adopting the plan establishes an economic development project area.

Fifth, if the plan includes the use of tax increment, a committee of representatives from the affected taxing agencies approves, approves with changes, or rejects the project area budget.

11. What happens after an economic development plan and budget are adopted?

After plan and budget adoption, the RDA negotiates an economic development agreement with an employer who will provide the additional employment opportunities. If the plan is prepared without a specific economic development partner, the RDA follows the plan to encourage economic development.

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Election Information

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1. How do I register to vote?

You may register to vote by mail or in person. Registration forms are available in the City Recorder's Office.

To register in person, please visit the Salt Lake County Elections Division at 2001 South State Street, Room #S1100.

Salt Lake County Elections Division

2. Where is my polling place?

A list of polling places are available online. Find Your Polling Location

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Family Fitness Center

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1. What are your operating hours?

FITNESS CENTER

Monday to Friday:
5:00 a.m. to 10:00 p.m.

Saturday:
6:30 a.m. to 9:00 p.m.

Sunday:
10:30 a.m. to 5:00 p.m.

POOL HOURS

LAP SWIM

Monday to Friday:
5:00 a.m. to 9:00 p.m.

Saturday:
6:30 a.m. to 8:00 p.m.

Sunday:
11:30 a.m. to 4:00 p.m.

OPEN PLUNGE

*Monday to Friday:
11:30 a.m. to 9:00 p.m.
*slide opens at 5:00 p.m.

Saturday
11:30 a.m. - 8:00 p.m.

Sunday
1:00 p.m. - 4:00 p.m.

SNACK BAR

Monday to Friday:
11:30 a.m. to 8:00 p.m.

Saturday:
11:00 a.m. to 8:00 p.m.

Closed Sunday

CHILD CARE

Monday to Thursday:
8:00 a.m. to 8:00 p.m.

Friday
8:00 a.m. to 4:30p.m.

Closed Saturdays, Sundays & Holidays

2. Does our Fitness Center membership allow us to use the Acord Ice Center?

The Acord Ice Center is a Salt Lake County Parks and Recreation facility and so your Family Fitness Center membership will not give you access. More...

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Fire

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1. When and where are C.E.R.T. courses offered?

Times and places for C.E.R.T. courses vary. For more information, contact the Fire Department administrative offices at (801) 963-3336.

2. When and where are Firefighter classes offered?

The dates, times and locations of firefighter classes vary. Click here for details.

3. When and where are EMT classes offered?

West Valley City does not currently offer EMT classes.

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Forensics

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1. How do I get a job in forensics?

The specific education and experience requirements to be hired as a crime scene technician or forensic scientist are determined by each individual agency. In general, most law enforcement agencies look for a degree in criminal justice with a science emphasis. Any accredited laboratory is going to require a BA/BS degree in chemistry, biology or a natural science. Experience in the areas of photography, fingerprint examination, chain of custody, evidence handling and courtroom testimony can also be valuable and can be gained by completing an internship or joining local forensic organizations. It is helpful to research job listings and job descriptions for the city and state governments in the area you would like to work.

2. My house or car was broken into. Why didn't the Forensic Unit respond to process it?

Each officer in West Valley City is equipped with a digital camera and a fingerprint kit and is trained to document and process general crime scenes. They will call for assistance from the Forensic Unit if necessary. Although the Forensic Unit may not respond to the scene, all items collected by the officer are then submitted and assigned to a Forensic Investigator for further analysis. Any developed prints will be entered and searched through AFIS and the detective handling your case will be notified of any results.

3. How long does it take to search a latent print in AFIS?

It depends on the clarity of the print, but in general it takes a Forensic Investigator around 30 minutes to enter and mark a print. Candidate results for a local search (just the records for the state of Utah) usually are returned within minutes. A candidate search through the FBI records for all 50 states is usually returned within a few hours, but can take up to 24 hours depending on how busy the system is that particular day. Any latent prints which are not identified are registered and remain in the database to be searched against new records, which are added daily.

4. How many cases do you work a year?

The Forensic Unit averages 1200 requests for analysis a year and typically responds to 150 crime scenes. More than 800 latent fingerprints are documented and analyzed for quality in the lab. The number of latent prints entered and searched through AFIS per year continues to grow, particularly with the recent addition of palm print records, it has exceeded 300. The West Valley Forensic Unit has over 1,200 latent prints registered as unidentified that are being actively searched each day.

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Garbage & Recycling

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1. What is the holiday garbage and recycling pick-up schedule?

There are only four (4) holidays that garbage and recycling are not collected: Independence Day, Thanksgiving, Christmas, and New Years Day. If your garbage day falls on one of these holidays or after the holiday during the same week, your garbage will be picked up a day later. If in doubt, put it out!

2. I recently moved into West Valley City. How do I sign up for waste removal service?

Call the West Valley City Sanitation Division at 801-963-3334.

3. When should I have my container on the street?

Your green garbage container must be out on the curb by 7:00 am on your scheduled day. If you are missed because you did not have your container out on time, contact ACE Recycling & Disposal at 801-363-9995 to determine your next possible pick-up. You may put your container out the night before your scheduled garbage day. Containers must be off of the street the day following your scheduled garbage day.

4. How many times a week will my container be emptied?

Garbage cans are dumped only once a week. Do not refill container and put across the street for second pick up. If you continually have more garbage than your container will hold, you can rent an additional container.

5. What about grass clippings?

Grass clippings may be put in your green garbage container. Bag your clippings before putting them in the container. Grass clippings will not be picked up as bulky waste.

6. Does the lid need to close on my garbage can?

Yes. The lid on your container must be closed. If you have excess garbage that overflows your can, a lid can only be raised six inches. If it is more than six inches the garbage will not be picked up.

7. Can I obtain an additional can?

Yes. Call our office at 801-963-3334 and request an additional can be delivered to your home or you can come into our office at 2805 South 3600 West and pick up a can. In either case, ONLY property owners may request the additional can. Additional cans must be kept for a minimum of six months.

8. What happens if my container is damaged?

If the container is damaged by abuse or misuse, you will be charged a fee (see Sanitation Fees) to replace the can. Abuse and misuse includes overfilling the can, burning the can with hot coals or other hot material, paint or other hazardous materials in or on the can, etc. Be careful with what you put in your container. If the container is damaged by the contractor, there will be no charge to replace the can.

9. My regular pickup was missed, what do I do?

Contact ACE Recycling & Disposal at 801-363-9995. A customer response member will ask you your pickup day and record your address for the earliest possible pickup.

10. I recently moved to/within West Valley City, what day is my regular pickup day?

Your garbage and recycling pickup day can be found here.

View map...

11. I just moved into an existing home in West Valley City. There is no garbage can, how do I get a new can?

Contact the West Valley City Sanitation Department at 801-963-3334.

12. My container is broken, burnt or missing, how do I get a new container?

Contact the West Valley City Sanitation Division at 801-963-3334 to request a new container.

13. Where can I recycle my household electronics?

Take household electronics to the Salt Lake County Landfill household hazardous waste dropoff at 6030 West California Avenue.

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Graffiti

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1. Who is responsible for removing graffiti?

It is the property owner's responsibility to remove graffiti within 24 hours of the vandalism occurring, or as soon as possible after being vandalized. Paint is available in a variety of colors to those wishing to remove graffiti on their property. Additional recommendations for removal may be made by the City's Graffiti Specialist.

2. How can I report graffiti?

Graffiti on personal and public property should be reported immediately. This will allow the City's Graffiti Specialist to document the incident (on private property) or remove the graffiti (on public property). To report graffiti call the Graffiti Hotline at (801) 963-3467. Please note, this is a voicemail hotline only; calls will be returned as soon as possible (generally within 24 hours).

3. What is graffiti?

Graffiti is the unauthorized writing or drawing on a surface in a public place or on private property.

4. Why does graffiti occur?

Graffiti can occur for many reasons: vandalism, recognition, sending a message, marking territory or as an expression of art.

5. Where does graffiti occur most often in West Valley City?

Most graffiti in West Valley City is found in highly visible places such as main thoroughfares and streets; near schools; and where there is quick and easy access to a large surface.

6. When does graffiti occur in West Valley City?

The most common time for graffiti to occur in West Valley City is during the nighttime and early morning hours.

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Grants

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1. What type of grant programs does West Valley City have?

West Valley City currently operates a CDBG (Community Development Block Grant) program, a Down Payment Assistance program for first time home buyers, and three different programs that address home rehabilitation needs. For more detailed information please visit the Grants homepage More Grant Information

2. Do you still have money available?

The money available for each program changes often, since the grant programs are offered on a first come first served basis and we receive many applications each week. For the most current information on the availability of money or programs please contact the Grants Office at (801) 963-3369.

3. What are the qualifications?

Please see the general information for each program as the qualifications differ depending on the grant for which you are applying. Complete Grant Information

4. Where can I get an application?

Applications for all of the grant programs are available online at the below link, or at the Grants Division Office located at 4522 West 3500 South, West Valley City, UT 84119, inside the Community Preservation/Animal Shelter Building. Grant Applications

5. How long does it take to get approved?

The approval process varies depending upon which program you are applying for and the individual qualifications for that program. On average the typical approval process will generally only take two weeks once a completed application is submitted.

6. How do I get more information?

Our office hours are Monday - Thursday during from 7:00 a.m. to 6:00 p.m. and we are happy to answer any additional questions you may have. You can also call our office anytime during normal business hours at the following numbers: Matt Simmons - Grants Technician (801) 963-3369 or Heather Royall - Assistant Grants Administrator (801) 963-3280.

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Harman Center

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1. Is this a Senior Care Center?

No. The Harman Senior Recreation Center is a facility that provides recreational and social activities for mobile seniors, as well as senior-specific services. It is open from 9:00 am to 3:00 pm weekdays.

2. What activities do you offer?

We offer a variety of weekly activities, as well as many scheduled activities and events.

3. How much does it cost to attend Harman Center Activities?

There is no charge to visit the Harman Home and participate in most activities. Some activities such as crafts and outings do require a nominal payment.

4. How much does lunch cost?

All we ask for is a $2 donation to support the Center.

5. Do you offer transportation?

Yes, we do offer transportation for West Valley City residents. We ask for a 50 cent donation, each way.

6. How old must I be to participate?

You must be 60 years of age or older.

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Home

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1. What are City Hall Hours?

West Valley City Hall is open Monday through Thursday, 7 a.m. to 6 p.m. unless otherwise posted. City Hall is closed for most legal holidays.

2. When are City Council Meetings?

City Council meetings are held on the first four Tuesdays of every month at 6:30 PM, unless otherwise posted. A study meeting precedes the regular voting meeting at 4:30 PM. The public is welcome to attend both meetings.

3. Is West Valley City hiring?

West Valley City often has job openings for public safety and civilian positions. Current Openings

4. What are the city's garbage regulations and pickup days?

West Valley City provides curbside garbage and recycling, bulky waste, neighborhood dumpsters, electronics recycling and glass recycling.

Learn more

5. How can I get a copy of an accident or police report?

Visit the West Valley City Police Department Records Division website for information on obtaining police reports and records. Records Division

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Housing

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1. What is my status on the waiting list?

In order to check your status, you must come to the Housing Authority and present a photo I.D.

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National Night Out

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1. When is National Night Out?

National Night Out is an annual event that takes place on the first Tuesday in August. National Night Out

2. Who do I contact about Neighborhood Watch?

Please contact the WVC Neighborhood Services Office. More...

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Neighborhood Watch

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1. What is Neighborhood Watch?

Neighborhood Watch is a program which enlists the active participation of citizens in cooperation with the Police to reduce crime in their community. Neighborhood Watch, in various forms, has been around for many years. Today it is one of the most popular and successful of all efforts to prevent residential crime. Perhaps one reason for the success of Neighborhood Watch is its simplicity. Although programs may vary the ways they are organized and the methods used to reduce the opportunity for crime, all are predicated on the need for residents to protect their neighborhood by observing and reporting suspicious or unusual activities.

2. How big should our Neighborhood Watch area be?

There is no hard fast rule to answer this question. A group can be as large or as small as they choose. As a recommendation, we suggest a group should not be larger than 100 dwelling units. This allows for each block captain to have roughly 10 homes assigned to them. Again, this is simply a suggestion to help mitigate a work load that is too large to manage.

Can a group be larger? Certainly, the city has successful groups as large as 500 homes and as small as 12 homes. It all depends on the dedication of the groups leadership.

3. What does it involve?

There is no hard fast answer to this question. Getting neighbors to a point of knowing one another so they can work together in a program of mutual assistance can require various amounts of time, depending on the size of your neighborhood organization and your level of dedication to the program. As a recommendation, it is suggested that a minimum of one hour per week is needed for the success of your group. This time may include: 

• Distributing information to block captains and neighbors
• Communicating with Police and Neighborhood Services
• Planning meetings or events
• Creating a newsletter
• Making phone calls
• Organizing and maintaining your phone tree

Neighborhood leaders should also plan on attending one annual training hosted by the Neighborhood Services Office. The ability to dedicate regular small amounts of time will keep a group moving forward and hopefully prevent the need for bursts of large projects require large amounts of time.

4. How do I hold a Neighborhood Watch Meeting?

If your neighborhood does not have a program, talk with your neighbors about starting one. Contact West Valley City's Community Specialist at 801-963-3562 to schedule a date for the meeting. West Valley City will provide the speaker and handouts for the initial meeting to explain the Neighborhood Watch Programs. You may want to provide refreshments for your neighbors, if you desire. During the first meeting the Neighborhood Watch Program is explained. In addition, citizens learn how to report suspicious activity to the Police.

The Police Department will provide area crime statistics to Neighborhood Watch groups so they will be informed about what is happening in their area. Other activities at the meeting include the identification of the watch area, selection of a chairperson, secretary and block captains, and arranging for a meeting of all the residents to kick off the program.

When talking with your neighbors be sure to mention:

• Neighborhood Watch does not require frequent meetings.
• Neighborhood Watch does not ask anyone to take any personal risk to prevent crime.
• Neighborhood Watch leaves the responsibility of apprehending criminals where it belongs - with the Police.

5. What are the benefits of a Neighborhood Watch?

Many communities with active programs have experienced substantial decreases in burglary, vandalism and larceny. In addition to the prevention of residential crime, Neighborhood Watch:

• Creates a greater awareness of crime
• Increases reporting of crime and suspicious activities
• Serves as a warning to criminals
• Promotes neighborliness
• Provides residents with access to crime patterns and trends that may threaten them
• Increases arrest and conviction of criminals due to the availability of eye witnesses

6. What is my first step?

Call the West Valley City Neighborhood Services Office at 801-963-3285 to speak with one of our Community Engagement Specialists to discuss the program and how to get involved?

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Online Crime Reporting System

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1. What do I do if online incident reporting is not right for me?

If your incident is an emergency, call 9-1-1. If non-emergency, call 801-840-4000.

2. What if this happened in another city? Can I file a report using this online police citizen reporting system?

No. If a crime took place outside West Valley City, please call the police department for the city where the crime took place.

3. What if this happened on a state freeway?

If this took place on a state freeway, please call the Utah Highway Patrol office nearest you.

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Parks

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1. How can I reserve a park?

Call 955-4000 to make a reservation.

2. How can I reserve a park for a special event or sporting event?

Call 955-4011 to make your reservation.

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Planning & Zoning

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1. What is the zoning on my property?

You can find the zoning on your property by clicking on this map link. From the map you can search by address in the upper left corner. You can also zoom into your area of interest. Once you find the property you are interested in click on the property to show the zoning information. When you click on a property, a small window will appear that contains zoning and other property information. To access all of the information on a property click on the next feature arrow at the top of the window.

2. What uses are allowed in a particular zone?

The allowed uses for agricultural and residential zones are found in Section 7-6-201 of the City’s Zoning Ordinance. The allowed uses for commercial and manufacturing zones are found in Section 7-6-301. Definitions of uses are found in Section 7-1-103.

3. How much parking is required for a particular use?

The number of off-street parking spaces required for different land uses is found in Section 7-9-104 of the City’s Zoning Ordinance.

4. How tall can my fence be?

Regulations governing fence height are found in Section 7-2-114 and Section 7-2-109. The graphic accessible at this link illustrates these regulations.

5. Where can I find your design standards?

The design standards for single unit dwellings and two unit dwellings are found in Part 2 of Chapter 7-11 of the City’s Zoning Ordinance. The design standards for commercial buildings are found in Part 3 of Chapter 7-11. The design standards for multi-unit residential dwellings are found in Part 4 of Chapter 7-11.

6. I have agricultural zoning on my property. How many animals can I have?

The number of animals allowed in agricultural zones is outlined in Section 7-6-205.

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Police Department

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1. Do you have a police officer reserve program?

No. At this time, the West Valley City Police Department does not have a reserve officer program or volunteer program.

2. How can I become a Police Officer? Are you hiring?

Visit our Recruiting Page to learn about becoming a West Valley City Police Officer.

3. Does the West Valley City Police Department have a ride-along program?

Due to COVID-19 restrictions, our ride-along program is only open to active police officer applicants.

4. Officers responded to my house to investigate a crime I was a victim of, I was curious what the status of my case was?

To check the status of your case, you can call the Detective Section and ask which detective has been assigned your case at (801) 963-3293.

5. Can I add information to my police report?

Yes, if you have additional information to add to your report, such as a serial number, additional property, etc., you may do so by calling the police dispatch number (801) 840-4000. They will either dispatch a police officer to your location to gather your information, or a telephonic officer will give you a call. they will do a supplement report to be added to your initial report.

6. How do I get my car out of impound?

If your vehicle has been impounded by the West Valley City Police Department, you will receive a letter within 3 business days. This letter will inform you of the location of your vehicle, along with contact numbers. If you have further questions, you may call the Records Department at (801) 963-3229.

7. Is there a warrant out for me?

You can check the status of warrants with the Utah Department of Public Safety Utah Department of Public Safety Warrant Search

8. How do I know if I have a criminal record statewide?

Given the confidential nature of this information, you will need to make this request in person at the West Valley City Police Department (Public Safety Building Lobby, 3575 South Market Street). You will need to show proof of identification, and fill out an application for a Criminal History check. There is a $10.00 processing fee.

9. How do I take care of a traffic citation?

You need to go to the WVC Justice Court on the north side of the Public safety building, 3590 South 2700 West. It should be no less than 5 and no more than 14 days after you receive the citation. If you have questions, you may call the court at 801-963-3590.

10. What do I have to do to make a complaint regarding an officer's conduct?

If you need to speak to someone immediately, please call police dispatch at (801) 840-4000 and ask to speak to the on duty supervisors. If your complaint deals with misconduct and is not "time sensitive", please contact our Professional Standards Section (Internal Affairs) at (801) 963-3596.

11. How can I make a claim for reimbursement for property damages or excessive fees? (i.e., towing impound fees)

You need to call the City at (801) 966-3600 and ask for the RISK Management Department.

12. How do I get a city background check, letter of good conduct, or VISA clearance letter?

You will need to come to the Public Safety Building lobby and fill out a request form for one of these services. You will be asked to show proper identification and pay the $5.00 handling fee. There may be a 24-hour waiting period for this search to be completed and a notarized letter to be completed.

13. I would like to check if my child's bicycle has been recovered or found.

You can contact the Evidence Unit of the Police Department at (801) 963-3229. They will be glad to check on any possible matches to your lost property or evidence items you may be trying to retrieve. For full description see the Evidence Unit.

14. How do I get a copy of my police report/traffic accident?

To obtain a record, go to the West Valley Police Department in the Public Safety Building at 3575 South Market Street, West Valley City, Utah 84119. Advise the Records Clerk in the lobby that you want to obtain a copy of a police report. You will be required to fill out a G.R.A.M.A. (Government Records and Management Act) request form and provide a copy of photo I. D. The charge for most reports is $15.00. By law, we are allowed up to 10 days from the date of your request to provide the record to you, although the normal return time is usually much shorter. Depending on the case, you may be able to acquire the record the same day you request it. More Information

15. I have a youth group that would be interested in touring the Police Department. How do I make arrangements for a tour?

Please contact the Community Services Section at (801) 965-5152 to make arrangements for a presentation or tour.

16. I would like to talk to someone about my contact with the West Valley City Police Department. How do I go about doing that?

We welcome feedback about the level of our service to the community (good and bad) from those we serve. Please feel free to contact us at Internal Affairs.

17. I might have some information about a possible drug operation (or criminal activity), who do I talk to?

Please call us at one of the following numbers: Police Dispatch 801-840-4000 or the Tip-A-Cop Line 801-963-3459.

18. How do I get a job in forensics?

The specific education and experience requirements to be hired as a crime scene technician or forensic scientist are determined by each individual agency. In general, most law enforcement agencies look for a degree in criminal justice with a science emphasis. Any accredited laboratory is going to require a BA/BS degree in chemistry, biology or a natural science. Experience in the areas of photography, fingerprint examination, chain of custody, evidence handling and courtroom testimony can also be valuable and can be gained by completing an internship or joining local forensic organizations. It is helpful to research job listings and job descriptions for the city and state governments in the area you would like to work.

19. My house/car was broken into, why didn’t the Forensic Unit respond to process it?

Each officer in West Valley City is equipped with a digital camera and a fingerprint kit and is trained to document and process general crime scenes. They will call for assistance from the Forensic Unit if necessary. Although the Forensic Unit may not respond to the scene, all items collected by the officer are then submitted and assigned to a Forensic Investigator for further analysis. Any developed prints will be entered and searched through AFIS and the detective handling your case will be notified of any results.

20. How long does it take to search a latent print in AFIS?

It depends on the clarity of the print, but in general it takes a Forensic Investigator around 30 minutes to enter and mark a print. Candidate results for a local search (just the records for the state of Utah) usually are returned within minutes. A candidate search through the FBI records for all 50 states is usually returned within a few hours, but can take up to 24 hours depending on how busy the system is that particular day. Any latent prints which are not identified are registered and remain in the database to be searched against new records which are added daily.

21. How many cases does the Forensics Unit work a year?

The Forensic Unit averages 1200 requests for analysis a year and typically responds to 150 crime scenes. More than 800 latent fingerprints are documented and analyzed for quality in the lab. The number of latent prints entered and searched through AFIS per year continues to grow, particularly with the recent addition of palm print records, it has exceeded 300. The West Valley Forensic Unit has over 1200 latent prints registered as unidentified that are being actively searched each day.

22. How can I learn about IRS scams?

Learn more about potential IRS and taxpayer scams on the US Treasury website. US Treasury Website

23. I've been contacted by a debt collector. Is this a legitimate collection agency?

Learn more about debt collection from the Federal Trade Commission. Debt Collection Information

24. I've been contacted by someone asking for money or personal information. Is this a scam?

The Federal Trade Commission (FTC) offers information about potential phone scams. Learn more...

25. How can I report a scam?

The Federal Trade Commission (FTC) takes complaints regarding potential scams. File a complaint

26. How can I get help for a friend or family member with mental health or drug problems?

The UNI Crisis Line provides 24 hour, 7 days-a-week phone crisis service and is staffed by mental health professionals providing emotional support, assistance, crisis intervention, and suicide prevention to individuals experiencing emotional distress or psychiatric crisis. They can be reached at 801-587-3000.

27. How can I file an internet crime complaint?

The IC3 accepts online Internet crime complaints from either the actual victim or from a third party to the complainant. File a complaint

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Request a Police Record

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1. What is a public record?

As defined in Utah Code Ann.63G-2-103, a public record is a record that is not private, controlled or protected, and is prepared, owned, received or retained by the governmental entity. Records requested must be able to be reproduced from the original record.

2. What are private, controlled or protected records?

A private record generally relates to an individual’s private interests, and disclosure of such information to the public would constitute a clearly unwarranted invasion of privacy. A record is considered “controlled” if it contains medical, psychiatric or psychological data about an individual. Protected records include, but are not limited to, open and ongoing investigations.

3. Who can initiate a Government Records Access and Management Act (GRAMA) request?

Any person can make a public records request. However, public disclosure is regulated by several different statues dependent upon the record. If you are the subject of the record (i.e. victim or arrestee) you may be entitled to information not available to the general public.

4. What types of records may be available?

• Complaint Logs
• Initial Contact Reports
• Photographs
• Service Calls
• Traffic Accident Reports

Depending on the status of the case, these records may not be available at the time of your request.

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Residential Landscaping and Surfacing

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1. What are the landscaping requirements for my yard?

All areas of a yard (front, side and rear) need to be kept weed free and maintained. Side yards that are not adjacent to a street and rear yards have no landscaping requirements. Specific requirements for front yards and side yards adjacent to a street are described below.

Front Yards
Landscaping in front yards must meet the following standards:

• Landscaping needs to be installed between the front of house and the sidewalk or the front property line where no sidewalk exists.
• Landscaping must include:
  • at least one tree and
  • a combination of lawn, shrubs or ground cover.
• At least 30 percent of the entire front yard must be live plant material (excluding tree canopies). This amount may be reduced to 15 percent if artificial turf is used. Where artificial turf is used, the standards found here must be met. The remaining areas, if any, can be nonliving ground covers such as rock or bark mulch or artificial turf.

Side Yards Adjacent to a Street
On corner lots, landscaping must be installed in all areas between the sidewalk (or side property line where no sidewalk exists) and the side of the house between the front property line and the rear property line which are visible from the street.

More Information

• To download a Residential Landscaping information sheet, click here.
• To download an Artificial Turf information sheet, click here.

2. Can I xeriscape my yard, or am I required to have grass in my yard?

Residential yards are not required to have grass or lawn. A front yard, which is the area between the front of the building and the front lot line, is required to have at least 30% live plant material. See 7-11-205 for residential landscaping requirements.

3. What can I put in my park strip?

The park strip is the space between the back of the curb (or edge of pavement if there is no curb) and the sidewalk (or the property line if there is no sidewalk). City ordinance requires either landscaping or concrete to be installed in park strips. Landscaping in park strips can include live plant material or non-living ground covers such rock or bark mulch. A permit is required from the Public Works Department to install concrete in the park strip or to add another drive approach. Except for certain streets listed here, artificial turf is not allowed in park strips.

Certain tree varieties are prohibited in park strips. The list of prohibited trees can be found here.

4. Can I add more concrete or expand the driveway in my front yard?

For single family homes, up to 40 percent of the front yard, the area between the front of the building and the front lot line, can be hard surfaced. This percentage may be increased to 50% for lots on cul-de-sacs and lots on major streets that need a circular driveway. See 7-9-114 for surfacing requirements. If you want to add a new drive approach for the driveway, a permit is required from the Public Works Department.

5. Are there any programs to incentivize xeriscaping?

The Jordan Valley Water Conservancy District has some programs for residential landscapes.

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Residential Structures/Uses

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1. I would like to build a detached garage or shed. What zoning regulations apply?

The answer to this question will vary depending upon the zoning of your property and whether you wish to place the detached garage or shed (referred to as accessory buildings in the ordinance) behind or to the side of your home. For minimum setbacks, maximum heights and maximum rear yard building coverage, please refer to Section 7-6-202. Additional requirements and some exceptions are outlined in Section 7-6-203 and Section 7-6-204. Approval from utility companies is required for any accessory building that encroaches on a utility easement. The graphic accessible at this link illustrates a typical example.

2. I would like to add a patio cover to my house. What zoning regulations apply?

The answer to this question will vary depending upon the zoning of your property. For minimum setbacks, please refer to Section 7-6-202. An exception to the minimum setbacks is outlined in Section 7-6-204. Approval from utility companies is required for any patio cover that encroaches on a utility easement. The graphic accessible at this link illustrates a typical example.

3. I would like to add an attached garage to my house. What zoning regulations apply?

The answer to this question will vary depending upon the zoning of your property. For minimum setbacks and maximum heights, please refer to Section 7-6-202. Additional requirements and some exceptions are outlined in Section 7-6-203 and Section 7-6-204. Approval from utility companies is required for any attached garage that encroaches on a utility easement. The graphic accessible at this link illustrates a typical example.

4. Can I rent out my basement?

Assuming your home is zoned for a single unit dwelling, the answer to this question will vary depending upon the location of the property, how the basement will be used, and how it is designed. Single unit dwellings located west of 4000 West are allowed to have a basement apartment or an internal accessory dwelling unit, so long as specific requirements are met.  

For properties east of 4000 West, a homeowner may rent a portion of the home only if all of the following standards are met: 

• There is no more than one lease for any portion of the home.
• All persons residing in the home live together as a single housekeeping unit where all residents maintain free access to all living spaces within the home and all exits to and from the home. In other words, those persons living in the basement must have free access to the upstairs.
• There is no more than one door between a bedroom and any kitchen, living room, dining room or family room that is on the same floor as the bedroom.

5. Can I have an accessory dwelling unit or mother-in-law apartment in or detached from my home?

Detached accessory dwelling units are prohibited in the City. 

Single unit dwellings west of 4000 West are eligible to include one internal accessory dwelling unit, so long as specific requirements are met. 

Accessory dwelling units or mother-in-law apartments are not allowed on any property zoned for single unit dwellings east of 4000 West, which includes the RB zone, RE zone, all R-1 zones and all A zones. 

6. What are the requirements for home occupations or home-based businesses?

The requirements for home occupations or home-based businesses are found in Section 7-7-115 of the City’s Zoning Ordinance.

7. How tall can my fence be?

Regulations governing fence height are found in Section 7-2-114 and Section 7-2-109. The graphic accessible at this link illustrates these regulations.

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Sex Offender Registry

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1. How often must I register?

At least TWO (2) times a year. Register during the month of your birth and six months thereafter as required by U.C.A. 77-41-105.

2. How long must I maintain registration?

Utah convictions: Offenders shall register for TEN (10) years past termination of sentence for the registerable offense, or for the offender’s lifetime depending on the offense.

Non-Utah convictions: Offenders shall register for TEN (10) years past termination of sentence or longer if required by the sentencing jurisdiction.

Offenders convicted of U.C.A. 77-27-21.8 shall register for an additional FIVE (5) years.

In accordance with U.C.A. 77-41-107 an offender shall register for an additional year for every year in which the offender does not comply with the registration requirements of this section.

3. What areas are restricted from sex offenders?

All "Protected Areas" as defined in U.C.A. 77-27-21.7:

These areas include, but are not limited to any: licensed day care or preschool facility, a swimming pool that is open to the public, a public or private primary or secondary school that is not on the grounds of a correctional facility, a community park that is open to the public; and a playground that is open to the public, including those areas designed to provide children space, recreational equipment, or other amenities intended to allow children to engage in physical activity.

For more comprehensive list of "Protected Areas" refer to: https://le.utah.gov/xcode/Title77/Chapter27/77-27-S21.7.html

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Snow Removal

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1. When do I need to move my parked car off the street in a snow storm?

City ordinance requires residents to move their cars off from the street when there is a one inch accumulation of snow or ice on the roadway. Cars parked on the street make it extremely difficult for snow plows to clear snow and ice from the pavement, especially in cul-de-sacs and on dead-end streets.

2. When are the snow plows sent out?

The plow operators are dispatched immediately at the beginning of a storm and stay out continually during the storm. They are responsible for clearing over 300 center-lane miles of city roads, some of which require four to eight passes.

3. Which streets do they plow first?

Snow plows prioritize roads to plow as follows:

1. Main collector roads
2. Priority routes in subdivisions
3. Residential through streets
4. Cul-de-sacs and dead ends

4. What can I do if I am elderly and can’t shovel snow?

Call Salt Lake County Aging Services at 385-468-3200 for more information.

5. How soon do I need to clear my sidewalks?

It is the responsibility of the property owner to clear sidewalks of snow and ice adjacent to their property within 24 hours of snowfall ceasing.

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Stimulus Transparency

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1. What is the purpose of the Recovery Act?

The purpose of the Recovery Act is to create and save jobs, jumpstart our economy, and build the foundation for long-term economic growth. The Act includes measures to modernize the nation's infrastructure, enhance America's energy independence, expand educational opportunities, increase access to health care, provide tax relief, and protect those in greatest need.

2. How will the Recovery Act Work?

The different agencies -- such as the Departments of Education, Health and Human Services, and Energy -- decide who will receive award grants and contracts. Sometimes the money will go to a state government; other times, the funds will go directly to a school, hospital, contractor, or other organization.

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Storm Water - Commercial Property FAQ

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1. What is a Storm Water Utility?

A storm water utility is similar to water, sewer and other utilities that you are familiar with. These utilities charge a fee for services provided. In this case, the service is the control of storm water runoff through construction, operation and maintenance of a storm water system.

2. Why Do We Need a Storm Water Utility?

There are two main reasons, 1) Additional revenue is needed for storm water operations. WVC must improve its storm water operations to prevent pollution and improve storm water quality as required by the EPA’s ‘National Pollution Discharge Elimination System’ mandate. 2) More money is needed to build and improve storm drain systems. The City has estimated the cost of needed capital storm water improvements at $37 million. Before the utility was formed in 2001, appropriations were only about $300,000 a year. At this rate it would take over 100 years to build what will be needed.

3. Why the Concern About Storm Water Quality?

A major storm water quality concern is ‘non-point source pollution.’ As the name implies, non-point source pollution comes from numerous locations and is carried through runoff. The types of pollutants include: toxins, metals, oils, nutrients, and fecal coliform. These directly impact water quality and now represent a large percentage of the pollution picture. More frequent street sweeping and increased cleaning of storm drains can help control these pollutants.

4. What is the Service Fee Charge Based On?

The service charge is based on the amount of impervious area on a property. Impervious area is the best indicator of how much you use the storm water system. Single-family homes provide the basis for the rate. The average amount of impervious area for a single-family residence is 3,163 square feet or one (1) equivalent resident unit (ERU). ERU’s for businesses are calculated by dividing the impervious area by 3,163 square feet.

5. What is an Impervious Surface?

When property is improved with buildings, pavement or compacted gravel, water is prevented or retarded from entering the soil. These areas are termed impervious surfaces because they restrict natural infiltration and increase runoff from the property.

6. How Much is the Storm Water Utility Charge?

A maximum rate of $6.00 per month per ERU. Multi-family dwellings, schools, churches, and industrial and commercial users will pay a multiple of this base charge depending on the amount of impervious area.

7. Is this a one-time charge?

NO. It is an ongoing fee for the development of new storm water operations, control facilities, their maintenance and water quality compliance.

8. How is Property Measured?

Impervious area on non-residential properties was either measured from recent aerial photos or site plans submitted to the City when constructing a new building.

9. Who Has to Pay?

All developed property within the city will pay the storm water fee. That includes: homes, schools, public facilities, churches and businesses. The only exception is the public streets which are designed to collect and carry storm water runoff.

10. How Much Will the Utility Raise Annually Through These Fees?

Approximately $3 million annually. This program will fund capital improvements, operations, maintenance, development review, administrative services, field inspections and regulatory compliance.

11. Why Are Churches & Schools Being Billed?

The service charge, just like water and sewer fees, is based upon the cost of services provided. Because this is not a tax, it is collected from all customers who receive service. Churches and schools contribute a significant amount of runoff to the City because of their size & amount of hard surface.

12. Is it Possible to Have My Fee Reduced?

Properties which retain all storm water runoff are billed a reduced rate.

13. Where Does the Money Go?

The money collected by the Storm Water Utility is reserved for Storm Water purposes only. These purposes include: a) increased maintenance of the City’s storm drain system, b) additional street sweeping, c) inspection & enforcement of storm water regulations/standards, d) public information & education, e) construction of long overdue capital storm water facilities and equipment.

14. Why Not Add This to My Property Taxes?

Property taxes are based upon the assessed valuation of land and their improvements. These values have little relationship to an individual property’s use of the storm drainage system. A service fee, applied to all parcels, is a more equitable method of funding the program. Many untaxed agencies and institutions are large contributors to storm water runoff. They will pay their share of the utility fee.

15. Is This Money Going to Take Care of the Drainage problems Created by New Development?

No, every developer is required to provide the drainage improvements necessary to handle the runoff generated by that development. Developers must also pay an impact fee or construct an equivalent portion of the city’s storm drain system to relieve the impact of the new development on the overall system. All impervious area created by these new developments will be included in the storm water utility and will pay the service fee just as everyone else in the City.

16. I Lease the Property I Own to Another Party. Does the Property Owner Pay the Fee or the Lessee?

The bill will go to the property owner, unless the owner signs an Alternate Billing Agreement.

17. My Business is NOT Connected to the City’s Drainage System. Why Should I Have to Pay?

There are several ways your property benefits from the services provided by the Storm Water Utility. 1) Approximately one-half of the money collected is used to implement the Storm Water Management Program required by the federal Clean Water Act, and enforced under a permit with the State Department of Environmental Quality. This is a requirement placed on the entire City. 2) The City’s storm water program improves and maintains those upstream storm water facilities that protect your property. They establish design criteria, and regulate development that helps control off-site storm water problems. 3) The transportation system is used by all residents and businesses in the City. Maintenance of the street drainage system and street sweeping are funded by the Utility. 4) The Storm Water Management Program reduces storm water pollutants that degrade our rivers and ground water quality and the environment of the City. Every property owner in West Valley City is served by these activities.

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Vial of Life

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1. What is the Vial of Life program?

The Vial of Life is an emergency preparedness program sponsored by West Valley City, West Valley Citizen Corps Council and Pioneer Valley Hospital as part of their mission to make West Valley City more disaster resistant and resilient through citizen volunteer involvement. The purpose of the Vial of Life program is to encourage residents, particularly those who are homebound, living alone, or with special medical needs, to compile personal information and place it where it can be easily located by 911 responders in the event of an emergency. 

The most important component of the Vial of Life program is the Information Sheet (PDF) which includes emergency contact information, medical history and other pertinent data on EACH individual who lives in the home. The completed information sheet(s) is folded and rolled, then placed inside the provided Vial of Life container. Once completed, the Vial of Life is placed in a visible location, preferably on a shelf in the door of the refrigerator, where 911 responders can easily locate it to access important and possibly lifesaving information. The packet also includes a Vial of Life magnet which should be placed on the outside of the refrigerator door, preferably the upper right corner, where it can be seen by 911 responders as notification to look for the pertinent information inside.

2. Why should I participate in the Vial of Life program?

• The Vial of Life program is free!
• It will provide information you may not be able to provide to 911 responders during an emergency.
• It is an easy and safe way to share information with those who may need it in an emergency situation.
• The Vial of Life program could save your life!

3. How do I participate in the Vial of Life program?

1. Obtain a free Vial of Life brochure (PDF), which includes the instructions and information sheet for each resident at your address, the empty vial, and a magnet for your refrigerator. The packets are available free of charge from the West Valley City Public Relations and Neighborhood Services Office, 3600 S Constitution Boulevard, Suite 230 or by calling 801-963-3562.
2. After picking up the packet, each resident of the household should complete an information sheet.
3. Once the sheet(s) is complete, roll it to fit inside the Vial of Life container.
4. Place the Vial of Life container on a shelf in the refrigerator door.
5. Place the magnet on the upper right corner on the outside refrigerator door.
6. Remember to update the information sheet(s) as often as necessary.

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Victim Services

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1. Who is considered a victim?

Utah Code 77-389-102 states that a victim is any person who has suffered pecuniary damages as a result of a defendant's criminal activities.

2. As a victim do I have rights?

Victims do have rights under the Utah Victim Bill of Rights, Utah Code 77-37-3.

3. How can I talk to a Victim Advocate?

Call the Victim Services office, or the 24-hour crisis line.

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Youth Council

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1. What is the Youth Council?

The West Valley City Youth Council is a group of concerned, active teens who attend schools within the city. Members of Youth Council have a strong interest in government, local issues and civic responsibilities. The Youth Council helps to give back to the community through learning activities and service projects. Involvement fosters a greater appreciation for our government and helps to bestow many skills that will be helpful throughout life. It also is a platform to interact with peers and make new friends. The Youth Council is a group that creates a close connection to subsequently work efficiently to represent the interests of the youth in West Valley City.

2. How do I join Youth Council?

To be eligible to participate on the West Valley City Youth Council, applicants must be a West Valley City resident of high school age (9th through 12th grades) or attending one of the schools within the city. Members of the Youth City Council serve for a period of one year from their selection date. The election of officers by the Youth City Council will occur the beginning of June each year.

Contact our office for more information. To apply, complete the YCC Application (PDF) and return it to:
West Valley City Hall
Neighborhood Services Office
Attention: Youth City Council
3600 Constitution Boulevard
Suite 230
West Valley City, UT 84119